This reminds me of something that happened to me during my shift on Sunday as a CNA. One of the nurses made
a very rude comment to me when all I did was repeat back to her what the patient had said about her bowels. I guess
the nurse thought it was stupid of me to bring it up. Instead of replying back in a very aggressively hostile way and making an
awkward work environment, I chose to chat with her. I quietly relayed with her that I was not aware of the patient's status since I worked very little hours at the facility nor was I aware that this patient was not in her right mind. In other news, I continued to talk to her more so that we can somehow lose the hostility and to help myself "make up" for the hurt feelings I felt by her comment.
In the end, she taught me a thing or two and even suggested a very interesting medical television documentary for me to check out. I don't think we're friends but I feel like my approach made her an ally rather than an enemy in my book. Hopefully, she will treat me better since I've spent some time talking to her.
Social skills really do matter.