i am a firm believer that if we want this sort of behavior to stop in our profession, we have to lead the way. what is considered "normal" or acceptable behavior ie: nurses screaming at each other, verbal abuse, etc is simply grounds for immediate firing in nearly every other profession. i have been told by a colleague, "well the reason i was standing 5 feet from you having coffee chatting with a friend of mine cause i am down to 1 pt cause the others were transferred, while you were drowning under 2 admits from ER, one with 2 drips to start & titrate, the other with a fever of 39.4 & chest pain, and when you asked me nicely if i could help your 3rd pt to the bedside commode i said, "gosh you are so lazy, do it yourself!" and then proceeded to tell your buddy, "i don't think it's her fault she sucks so much." it was because i want you to learn to take criticism."
excuse me, but WTH?? so if you carry this logic to its conclusion it gets ridiculous! "i beat my children regularly so if they ever get beat up they will know how to handle it." "i badmouth my spouse constantly to his/her face so if they ever get someone who talks mean to them they will know how to take it." how does that help anyone?? see how dumb it gets?? I have been in professions where people have been FIRED, on the spot, for much much less. we nurses have to rise up & say, "NO, I WILL NOT BE TREATED THIS WAY!"