I work Telephone Triage for a large university health system ,we have a medical director and approved computerized protocols with the abilty to keep records of callers.We are recorded so we can have...
I wear scrubs colorful cute ones, I work telephone triage but it helps just oo have clothes ready to go all the time. I can also wear street clothes (no denim). If I worked another area in our...
DIXIE B WADE replied to GardenDove's topic in General Nursing
Those patients on the other end of my Triage phone line that are sick,I really can help them. Plus I'm not exposed to all those cooties I have been exposed to over the last 30 years or so. Still gonna...
It is time for "no more Miz Nice Guy". I have been in this spot before, the 2 problems with 2 different people. The smelly one I just got fed up with her sitting on the counter in the nurses...
The comment is really meant as one of concern. I watched a young nurse recap an insulin syringe after givng my husbands injection yesterday. So it should be taken as it was meant, an attempt at a...
I work in a call center that answers for some insurance and mediciad co. We do a lot of health teaching and helping people decide if they need ED or not( it ALWAYS left up to them, we don't say then...
Yes, I am a Telephone Triage nurse.We are recorded, but we do not have anyone sitting at another computer listening and watching as we triage. Our director can pull the call up on the computer in...
I worked for Optum for 4 months. I had been in a small call center for 5 years:nurse: . Optum seemed like a dream job to me...BUT I found myself a little fish in a great big pond,or gold fish bowl....