DinoNurse BSN

Hello! I'm rather new to telephone triage, only been at it for the past year. I took the job, not knowing exactly what it entailed. Barely recieved any training (went from inpatient to triage for primary care), have no protocols or policies to follow...

When I found out about the lack of protocols I was shocked too. I've been pushing for them but it's not going anywhere. One disposition that was not handled correctly, that was rectified in a timely manner. No bad outcomes that I've been told of. I'm...

Anyone have any good resources for advancing triage skills? I recently switched from inpatient to ambulatory, and it's such a different world!! For instance, a patient with 102 fever, vomiting, headache, cough, no abd pain. Is it the flu, somethi...