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hello all....something happened on my shift yesterday that irked me, thought i'd have shaken it off by now, by here i am still thinking about it, so i wanted to check in here and get some feedback.
so there i am sitting at the nurses station catching up on charting, it was one of those days where i had a med to give every hour and tons of lab draws, and was time managing in such a way to stay on top of everything so i wouldn't become overwhelmed when new orders came in.
okay, so i'm sitting there charting, which to some people can look like i'm doing nothing, when i hear someone say 'hey you, this resident needs a stethoscope, go get him one". i tried to mask my look of disbelief, i'm right in the middle of something, i guess i should get used to being interrupted, but to me this was crazy. so a resident forgets his stethscope, okay thats fine. would it have been more appropriate for him to ask where he can find one himself (like, retrieve it himself) instead of finding a nurse to go fetch it.
that's how i felt; as a nurse we're pulled this way and that all day, i know i'm not a doctor, but my work is still important and needs to be done in a timely manner. i just wish.....i don't know. i feel disrespected but maybe i don't need to make it all about that. i thought to myself, 'my, they train them early'...you know, like they teach residents to just find a nurse to get them whatever they want, instead of teaching young doctors to ask where to find things themselves. would make teamwork a lot smoother. okay, feedback?
The patients needs take priority over anything else. I'm sure I've been rude, insulting, and condescending to my peers and support staff in a moment of crisis when I didn't have time to pre-think the PC phraseiology. Was the patient in trouble and the doc needed a set of ears NOW to determine the best course? I am way more offended by the "go get him one" than anything else. Don't know my name- I guess "hey you" is as good as anything else, "Can you grab a set of ears for the doc?" would have been rec'd a little better that "go get". If you got to the room and the patient isn't gasping or turning funny colors I would have certainly pointed out the proper way to request a piece of equipment after you got away from the bedside. Most important to me, who was the "someone" that issued the order. Just because they were a rude clod, dosen't mean the resident was in any way at fault. He may have asked that person to check and see if anyone at the desk had a steth he could kindly borrow having left his elswhere.
The patients needs take priority over anything else. I'm sure I've been rude, insulting, and condescending to my peers and support staff in a moment of crisis when I didn't have time to pre-think the PC phraseiology. Was the patient in trouble and the doc needed a set of ears NOW to determine the best course? I am way more offended by the "go get him one" than anything else. Don't know my name- I guess "hey you" is as good as anything else, "Can you grab a set of ears for the doc?" would have been rec'd a little better that "go get". If you got to the room and the patient isn't gasping or turning funny colors I would have certainly pointed out the proper way to request a piece of equipment after you got away from the bedside. Most important to me, who was the "someone" that issued the order. Just because they were a rude clod, dosen't mean the resident was in any way at fault. He may have asked that person to check and see if anyone at the desk had a steth he could kindly borrow having left his elswhere.
That is exactly my point. THE PATIENT'S needs come first. The resident needs to come prepared to round with the appropriate assessment tools.
ebear, BSN, RN
934 Posts
...or "A lack of sense on your part does not constitute an emergency on mine"