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KaroSnowQueen 10,576 Views

Joined: Oct 12, '02; Posts: 1,176 (21% Liked) ; Likes: 764
Medicare claims review for major insurance company; from US
Specialty: 30 year(s) of experience in telemetry, case management

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  • Jul 28 '17

    Pt in room A - woman in her late 60's/early 70's.
    Pt in room B - woman in her late 60's/early 70's.
    Doc goes into room A, starts to remove sutures from midline incision. Incision spontaneously seperates and pt partially dehisces and starts screaming with the family in the room watching!!!!! MD barking orders, scurrying about, saline dressings, calling for this that and the other, getting pain meds, run, run, hurry, hurry!!!!
    Family of lady in room B, grabs me as I go flying past, "Grandma wants a coke." Say as quickly and pleasantly as I could, "I am involved in an emergency, can you please find someone else, as I will be a while?", with an armload of dressings, IV fluids, injectables.
    Family of room B complains to nurse manager, tells them I was rude and wouldn't get Grandma a coke.
    I was written up for "bad customer service." I'm sure if I had told the pt and her family in room A that I couldn't bring her IV Morphine/Phenergan and dressings, that I had to get B a Coke it would have been just fine!!!

  • Jul 20 '17

    I have been away from the bedside for three years now. After my first week at my desk job, I realized I hated bedside nursing with a passion. Why? Because it was one of the most stressful jobs in the world, and realized we (along with Rodney Dangerfield) got no respect.
    Throw everything in the world at the nurses and then make them feel an inch tall if they could not perform as superwoman!
    Take eight or nine patients on stepdown! If anyone complains, tell them how incompetent they are!
    Discharge all seven patients you started out with on your shift, and take on eight new ones and how DARE you get confused about who you have and what they need!
    What do you MEAN you can't work another eight hour shift because your relief didn't show up and the office doesn't want to pay for agency?
    You want to take a VACATION??? What if we can't find coverage for your shifts? Well, you'll just come in to work anyway, won't you? What do you mean, H3ll no!??
    This patient's coding, this patient is bleeding out and why can't you get a coke for the patient's family next door to the code?
    I quit my weekend bedside job right after my first week at this job. A job where I was treated with respect, asked if things were understood and never treated if I was incompetent if they weren't, a place where even though the job has gotten 200% harder since I started, has never come CLOSE to being as miserable as I was on the floor.
    And by on the floor, I mean I have worked hospital, nursing home/rehabs, agency, home health, private duty. Twenty three years of that cr*p, and I had enough. Nursing has to be changed to be sure we are respected, and by that I mean, given sufficient staff to handle what is going on, nursing management who jumps in and helps out when everything is going straight to h3ll, and nursing staff recognized as being slightly more important than just pooperscoopers and wait staff.
    I loved what nursing is supposed to be. I did not love nursing as it is, at the bedside.
    Sorry, just reading all these posts from people on the floor suddenly made me have to vent about all this stuff.