Don't you just LOVE families and visitors that try to tell us what we should and should not be doing? I had to deal with one yesterday that takes the cake.She has 2 loved ones in our LTC and calls the MD directly to make demands and (problem number 2) the MD does whatever she asks! She must be notifed prior to any change in meds (which we do always do that but sometimes it may be the next shift if we get swamped) But SHE decides if her loved one will receive the med...She called one evening recently and told the nurse on duty that she decided that a particular med had to be dc'd-and insisted the nurse call the doc right away The doc just blew it off " Whatever-do it" So her loved one has been having problems ever since.I went through the nurse's notes and reviewed the sequence of events with her-she is more focused on BEING right and having the last word then what is best for her family.I could have smacked the crap out of her!
She KNOWS it ALL because SHE took the med one time and SHE -..fill in the blanks...
or SHE talked to. ..- fill in the blanks...
or SHE read that ... -fill in the blanks...
After I mustered my courage and informed her that independently gathering info from places like the internet and the friendly neighborhood pharmacist is NOT in her loved one's best interests and that decisions regarding administering meds and making diagnosis' is best left to the MD,NOT to her or we nurses and that she can not compare her health history and experiences with theirs then she wanted to argue with me about when the particular set of symptoms began.I had it right in front of me in black and white but SHE wasn't having it...WHAT A WITCH!!! The WORST PART is her loved ones suffer needlessly because of her stubborn controlling manipulative behaviors.Ssomeone needs to make one of those anonymous calls to the ombusdman:lol2:.The state decreed sometime ago that LTC's need to consider the residents NEED ahead of the FAMILY'S demand...I wonder what they would say about this situation?
Specializes in med-surg, psych, ER, school nurse-CRNP.
I think it's cojones, pronounced co-hone-ays, Spanish for a certain part of the male anatomy that usually come in pairs. LOL If the question was sarcastic, I guess I'm just a goofball.
We have a surgeon like that where I work. We had a difficult loved one that insisted her husband wasn't ready to come home. Although by our standards he was fine. She just couldn't stand to see him post-surgically. One time I told her he was doing pretty well. She brushed me off, saying, "I don't think you understand, he is a very very very sick man."
This guy was not really that bad off at all, was finished with PT/OT, vital signs were great, was doing everything independently, and was more or less completely ready to be discharged except for his wife. The guy would be up walking, smiling, eating, etc. The minute his wife would walk in her attitude was like, "OMG what do you think you are up doing walking around?!?!? You can't do that!!" So he'd just lay in the hospital bed like a lump. She'd hit the call light/coming up to the desk saying he was in extreme pain, etc. She was also very accusatory to the staff, saying stuff like, "If I wasn't here he'd NEVER get medicated! If I wasn't here no one would help him eat his sandwich!" Mind you, this guy was completely A+O and had no reason to have someone feed him. She was complaining about everything and at one point was threatening to call the chairman of the hospital's office. I offered to let her talk to the unit manager, but she said, "No, I want to talk to the HEAD GUY. Whoever it is that signs your paychecks." (yea lady, the executive of this triple million digit corporation will be here shortly to hear your complaint). The only people she ever ended up talking to were the risk management/hospital lawyers because I think they smelled a law suit coming. I documented the crap out of the situation at the time. I call it the McDonaldization of our society. many people think that they can immediately have access to complain to a manager and they will automatically get their way. But at the hospital it's not like we screwed up their hamburger or forgot their fries or something - it can be pretty serious business to even acknowledge a complaint. I don't think they realize that complaints can easily translate into lawsuits.
Anyways, the surgeon just went along with the wife and let the guy stay an extra 4 days with her being a major pain in the neck the entire time. She'd sleep in his room, convinced the guy was dying and "it might happen tonight and I want to be here!" Mostly I think the surgeon just completely avoided the situation - didn't even visit on his rounds or anything most days. Of course the wife was like, "Why didn't Dr. X come and see us??? I have lots of questions!!!" But she didn't want to hear the answers that nursing had to her questions, and she'd completely disagree with anything the doctor said. The wife was insisting the guy get put in a nursing home (he did NOT need to be in an ECF). Thank god the discharge planner finally put her foot down and put a stop to that crap or else he'd probably still be a pt.
All I can say is WOW the lady has some serious issues.
anonymurse
979 Posts
What's a K-jones, a craving for bananas? Ook-ook....ook-ook...