The joy of making a difference in my patients' and family members lives is being overshadowed and diminished by the organization's politics and their #1 priority: keeping the physicians happy and making money. Our purpose as nurses is to provide excellent care and customer service. Our patients are our #1 priority not only just 12+ hours a day or an 80+ hour paycheck, they are always our main concern. Nursing is not patient care anymore, we are becoming the host(esses) of the medical field.
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I am ready to leave the nursing profession after 6 years. I have a bachelor's degree in biology and got my associate's in nursing. In high school, I decided that I wanted a career in nursing. By the time I entered college, I decided I wanted to become an OB/GYN. Halfway through college, I realized I didn't want to be a doctor. I wasn't sure what I wanted to do but I wasn't going to change my major and start over. Fast forward about 8 years, I considered nursing and applied to nursing school and here I am.....back at square one. I wish I had sacrificed and endured one or two more years of college by changing my major and pursued something else.
I often-times cringe when I think of going to work. My attitude changes, my heart races, and anxiety sets in. My coworkers are nothing less than awesome. Most of my patients rock. Both have been unexpected blessings to me and I thank God for our paths crossing. But management, the physicians, and the facility at which I work have made nursing a profession that I wished I had not entered. I never have to wonder how devalued I am when I'm at work. Our voices are not heard, and as a matter of fact, our concerns are considered complaints.
Not only am I a caregiver, but I am the business office, auditor, waitress, maid, logistics, IT, quality assurance, babysitter, personal assistant, and the list goes on. When doctors fall short, it is our job to clean the mess up.....and, no, I'm not speaking of mistakes that affect patient care. I speaking of simple documentation that they are supposed to take care of. I understand the importance of having all "I"s dotted and every "T" crossed, but when will the physicians be held accountable? I can't be chasing down physicians when they forget to check the correct box especially when it has little or nothing to do with a patient's outcome. That's not my job. We nurses are stressed, afraid, furious, and just plain depressed as a result of these added responsibilities. We already worry about our patients even after quitting time. After leaving work, many of us call back up to the floor or unit checking on our patients. We are genuinely concerned about them, but it is very obvious that management's agenda is not the patients. Whatever management's agenda is becoming our agenda, right? WRONG! I'm here to take care of patients, not physicians.
There are so many nurses, YOUNG, fairly new nurses, that I know that started their nursing careers with a clean bill of health. They are now on antidepressants, benzos, blood pressure meds, and others due to the stress and unhappiness. Nursing has gotten away from patient care. It's about making money for the organization which is about making the physicians happy. If that means being stripped of our dignity, we are to do what it takes. I feel as though it is second nature to provide excellent care to our patients. WE have saved many lives anywhere from observing changes in our patients to discovering mistakes made by others (physicians) and correcting them or directing attention to the oversight. I wish they would let us do OUR jobs and provide care and management can run up behind THEIR "customers". If we can keep those two jobs separate, that would be great.
We are a vital part in patient care, but yet, we are so underappreciated and taken for granted. We make a positive impact in many lives, but we are the first ones cursed out because someone is having a bad day. Not only are we unappreciated, but we are very disrespected, and in many occasions, we are unfairly belittled and we are just supposed to accept those words because "it's part of the job." I'm done accepting it. I'm reminded every day there are replacements waiting in line. I'm reminded that any fool can do my job. I don't want a pat on my back every time I do a great job, just acknowledge that I am a vital part of the team. I understand human resources has a stack of nursing applicants on their desks. I just don't have to be reminded of that everytime all my paperwork isn't on the chart (because I'm still working on it), or if I come back from lunch two minutes late.
I am not cut out to take jabs and low-blows without throwing them back. I have so many responsibilities that I take on from the time I punch the clock to the time I punch out and I refuse to be disrespected by someone with a title because I happen to not move fast enough or I am having to clarify an unclear and, most of the time, an unfinished or incorrect order. I'm helping YOU out!! We genuinely worry and care about our patients that it often consumes us. When a patient codes or expires, we are crushed. I once had a patient who got stuck at least 15 times by various staff members, including physicians, to get IV access. The patient took those sticks like a champ, but I still went home and boo-hooed because I hated to see him go through that. We hurt when our patients hurt. On top of carrying out our responsibility as nurses, we are holding in so much emotion associated with our patients.....yet we get very little to no respect. Don't get me wrong, there are some physicians that I'm in contact with whom are polite and value my opinion and I do appreciate them. Of course, I'm not always right or may not make the most intelligent statements, but they acknowledged my voice. Again, I don't want a cookie. I just want to be acknowledged as a professional.
I understand customer service includes dealing with angry, rude, and the dissatisfied. But when I have poured my heart, soul, and emotion into my job and my customers and I am still allowed to be mistreated and insulted, then that becomes a problem. I feel I have no rights as a nurse. Who is protecting me? Who is my voice? Who is standing in my defense?
So at this point, it's time for me to bow out from the nursing profession gracefully and while in good standing with the organization, my family, and myself before I am forced out or OD on my meds(or somebody else's). My family, happiness, health, dignity, and peace of mind is worth leaving. They tell me Costco employees never leave.
Just FYI, if you are going the graduate degree route, get someone else to pay for it. MSNs are long and very expensive. My circle of nurse friends is littered with those who thought a MSN was the answer to their prayers only to find few jobs and low pay at the other end. Most ended up back in floor nursing which they could have done without a MSN. Just don't get oversold on graduate school unless you want to teach.
I've been working as an ICU nurse for more than 9 years now. And it's sad that this job has been consuming my life and my happiness since day1. On my 10th year, i plan to start redeeming myself back. I'll try to study something else online. I know it may take a while, but I'll be happy to know that 1 fine day, i'll be able to quit nursing for good.
It sounds to me as if you're feeling severely under appreciated. From what you said in your post, I would place more blame on your workplace's corporate culture than on your chosen profession as the source of your discontentment. Would you enjoy working as a nurse if you worked in a place where your voice could be heard? Is it possible for you to try working someplace else as a nurse? Maybe taking a break and working at Costco (i.e., getting out of healthcare) for a while would be a healthy strategy for you, especially if you went into the new job with the intention of investigating how other organizations outside of healthcare value their employees. Then, when and if you ever do decide to venture back into the healthcare arena, you'll be able to bring with you all your new experiences and an expanded sense of what kind of organization you'd be happiest working for.
Ha!!! Yes, I've applied to Costco a couple of times. I am dead serious!!! I am trying to transfer to different areas in this hospital, but I really want to leave this hospital system COMPLETELY!!! No luck yet. I still don't like nursing, but maybe one day I will find the one job that will save me from leaving nursing altogether.
Thanks
It would be very difficult to relocate at this point. I would need to wait a few years when my children are out of high school and in college. I don't have very many healthcare-setting options (if that even makes sense) in the area in which I live currently. Until I'm able to relocate, I have considered either continuing to try to get lucky and get hired elsewhere in this area or, seriously, taking a break from nursing until I'm able to find something/somewhere that would give me a more happier and rewarding nursing experience. I understand the grass may not be greener elsewhere, but I refuse to settle and accept the BS that I have to fight through on a daily basis. The struggle is a result of my department's noncaring attitude that reflects this facility's overall culture of greed and status, not one of real patient satisfaction and providing optimal care. I do need a personal escape to help me relax and take my mind off things. At the moment, all I do is sleep the whole weekend. I'm doing really well if I'm able to get up on Sundays and attend church. I am just that exhausted from the work week that I'm constantly sleeping on the weekends. I have thought about going back to school, but I won't be taking up anything in the medical field. I have really been almost completely turned off by nursing. However, I need to take some baby steps. Just leaving this facility may just be exactly what is needed.
Thanks
Dear Nurse Diane,
I'm at a loss for words!!! You have made every point I have been trying to make for a very long time!!! I haven't been in nursing nearly as long as you, but I do know nursing has evolved from real caregiving to providing (painting) the perception of optimal caregiving. We are expected to provide optimal care for more and more patients who are sicker and sicker, and with less staff and resources, and working longer hours, only to be reminded of the endless number punitive actions that wilbe taken if there is one mistake made. But the hospital is going to appear great and be listed as one of the best systems in the US, right?!?! You are also spot on about Costco. That's why I have seriously consideed working there. If I have to work for 25+ years until retirement, I may as well be happy. At the rate I am getting paid now working as a nurse, accepting a job at Costco would actually be a better avenue.
Thanks
Yes, this place has a lot to do with the problem I'm having. This place is SO unhealthy. You can tell so much about a place by the way random employees from different departments interact with one another in passing. No one smiles or speaks to one another. It's depressing, but it reflects the treatment we receive. I'm not able to relocate to another area of the state or out of the state at the moment. I've even thought about travel nursing, but I'm not in a good place where I can leave my children just yet. I'm going to keep my license current regardless of what I decide.
Right!!! We are abused constantly and we have no rights or support whatsoever. But we have to take on everyone else's responsibility and do what we're supposed to be doing in the first place-providing patient care. And you're correct this place opens up more buildings, clinics, and pops more billboards that I care to think of.
hmatthewcooper
16 Posts
I think every nurse feels like this sometimes. It's the byproduct of trying to put 20lbs of stuff into a 10lbs bag day in and day out while dealing with vicarious trauma. It also sounds like you're dealing with your share of abuse and maybe lateral violence in your workplace. Something has got to give.
Have you ever ever worked at a different facility? I've worked in hospitals in a couple different regions, and some are better than others. I've worked in some that filled me with the same kind of dread you describe here. The great thing about nursing is how wide open the field is. Try something else.
1. Try a different hospital. Nursing units often come with their own culture that reflects he boss or the attitudes of the people who have been there for a while. Try something else. It can make a world of difference. Try and find an academic medical center if you can. Every one I've ever worked in has had a nursing practice congress. It makes things better when the nurses are empowered to change things.
2. Up your self-care game. Whatever is the healthy thing you do to get rid of stress spend more time doing that if possible. Emphasis here on healthy coping mechanisms because often the unhealthy ones cause more long-term stress than they relieve. I'm an adrenaline junky (like a lot of nurses) so I like to do dangerous stuff. Go jump out of an airplane, whitewater rafting, hit up a shooting range and destroy some stuff. You'll feel better next time you work a shift.
3. Try a different care setting. Nursing is everything from clinical research to school nursing to pharmaceutical sales to case management. Try a change of pace, different things to be stressed out about
4. Go back to school. With a BS in biology and an associates in nursing you can probably get into an accelerated masters pathway or like an RN to MSN. UAB has one (I teach clinical in it.) MSN is kind of the sweet spot in nursing. Maximum return on investment. Being a provider is stressful, but it pays better, and has more status. You'll be treated differently. It's more like 20lbs of stuff in an 18lbs bag. You can teach, put people to sleep, prescribe, run clinical trials, run a unit or anything else you can think of in the field. Might be worth looking into.
Good luck.