after taking my last test (HD 2 aka NC5) that was also a RETAKE because I failed it a few months back. I still have the focused clinical thing to do but it's not ready so this was it before I go register for the CPNE...
So I get to the test center as confident as can be but also as nervous as can be. I hand over my license and had this smile on my face knowing I had prepared and would pass. The pearson vue lady was like.. "What test are you hear for again? Excelsior?" I'm was like "yeah, at 12:30" then I see her frown which immediately took the smile off my face. She says " I don't see you in the system are you sure it was today?" At this point, I was trying to remain calm so I said "yes it was aug 6th at 12:30, I had to reschedule from my original date of Aug 1st because I didn't feel ready then" She says hold on and calls up some person. That person tells her that I was a no-show for Aug 1st and I would have to call Excelsior to reschedule. So I said, "if I call my husband and have him fax over the confirmation e-mail from you guys saying it was today, can I take it?" She said "no you'd have to deal with excelsior"
I said thanks and walked out, turned on my cell phone and had a meltdown in the parking lot while venting to my husband. After I calmed down, I drove back home (the HOUR AND A HALF DRIVE with tears and all and $50 in gas out the window). I call EC and they said it was a system screw up, I was right so they are refunding me the difference. Ok that's great that I'm getting my money back for something I paid and scheduled but how about my time, stress, driving $$, and the fact I have to reschedule and this center's only dates seem to be about 6 weeks out. This was my LAST test before I could submit CPNE paperwork and I'm so ticked off and now I'm delayed another several weeks.
Lunah, MSN, RN
14 Articles; 13,773 Posts
Way to overcome!!!! :) :) :) Nice job. Congrats!!