How come my name doesn't appeared on the CNA Registry anymore?

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Ok, so I sent in my application for my CNA certificate renewal on last Tuesday which was three days before my certificate expired. And I kept coming back to the website many times to check if they process my application yet. And today I check it again on the CNA Registry by entered in my certificate number and this is what it shown "NO DATA WAS FOUND THAT MATCHES YOUR CRITERIA. PLEASE TRY AGAIN." I tried many times but still received that message. So can someone please tell me why my name does not appeared on the CNA Registry anymore? I am very concern and scare right now b/c I don't want them to take my certificate away b/c I work very hard for it:bluecry1:. For one thing I'm really sure is that I didn't do anything bad like abuse and stuff so there is no reason that they can take my certificate away. Hmmmm, I don't get it!!!! This is the first time I renew it so I don't know how it work. Please help me answer it, thank you all !!!

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Maybe it will just take some time for it to pop back up. They may not have gotten to yours yet. Is the a phone number or email address that you can contact them. Good Luck Hope it will work out for you soon

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Sending it in 3 days before the expiration may not have been early enough. I'm sorry.

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Maybe it will just take some time for it to pop back up. They may not have gotten to yours yet. Is the a phone number or email address that you can contact them. Good Luck Hope it will work out for you soon

I called in this morning and they told me that I'm still in the system. Wheeew, thanks God:thankya::bow::). Yesterday,I check online and didn't see my name on the Registry so I thought they removed me so I couldn't sleep last night at all. But now I'm feel very relieved after hearing they said that. They also told me that my application is not process yet and to call them back on Friday.

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You obviously did not mail your renewal soon enough. Bill collectors have a widespread habit of sitting on a payment that is received close to the due date. They process the payment after the due date and add on the late fee. There is at least one mortgage company that is known for this. At least in your case, the department that handles the processing of your application probably has the valid reason that they are swamped with work. Best to always send important things in early, and if you are concerned, then send it certified, return receipt requested, so that you have a receipt that shows the date it was received.

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Sending it in 3 days before the expiration may not have been early enough. I'm sorry.

I know that I sent in the last minute b/c this is the first time I renew my certificate so I'm not really sure when is the right time to send in my application. Now I learned my lesson and won't let that ever happened again. But I sent it in before my expired date so from what I understand that mean my card is still active. I cannot wait until it get process because I cannot wait to get back to work b/c I really missed my co-workers, residents and everyone there:(.

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You obviously did not mail your renewal soon enough. Bill collectors have a widespread habit of sitting on a payment that is received close to the due date. They process the payment after the due date and add on the late fee. There is at least one mortgage company that is known for this. At least in your case, the department that handles the processing of your application probably has the valid reason that they are swamped with work. Best to always send important things in early, and if you are concerned, then send it certified, return receipt requested, so that you have a receipt that shows the date it was received.

Actually the application was faxed in to them...sorrry to make anyone confused I didn't mean to say that I sent it in. This certificate is very important to me and this is the first time I renew it so I make a dumb mistake by waiting until the last minute to fax in to them that's b/c I didn't know when to send it in to them. Anyway, hopefully using this method would make my paper come in on time. After this incident I learned a very good lesson that from now on I will make sure to send everythings in early whether it is important or not. I also learned that if I can do something then do it today don't wait until tomorrow. Now I feel like I really grow up and more mature after I learned this lesson.

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thank you very much mvm2 , carolinagirl1112, and caliotter3 for your replies b/c it's very helpful to me. i am very appreciated:)!!!!

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I called in this morning and they told me that I'm still in the system. Wheeew, thanks God:thankya::bow::). Yesterday,I check online and didn't see my name on the Registry so I thought they removed me so I couldn't sleep last night at all. But now I'm feel very relieved after hearing they said that. They also told me that my application is not process yet and to call them back on Friday.

Oh, I just remember that I forgot to mentioned something...So I asked them this "Does it mean that my name will be back on the Registry once they processed my application?" And the lady on the phone answered "Yes!".

Now I'm relieved and finally can take a nap:D!!!

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