help

[tequilaseay13]

what can you suggest about how a nurse can handle an angry family of a pt who has died from injuries sustained froma a fall in the hospital?

[Jw1724]

what can you suggest about how a nurse can handle an angry family of a pt who has died from injuries sustained froma a fall in the hospital?

my main question is why you have a laughing face after this question....:uhoh21:

[Conrad283, BSN, RN]

That's how my grandmother died. She was in for emphysema and got up one night, tripped, fell, hit her head, subdural hematoma, and died a week later.

We were shocked, you always hear about this happening but could never imagine it happening to your family.

If the family is angry, let them vent. Don't say anything defensive or in poor taste. Let patient relations or a nursing supervisor come up and speak with them. Ask them if they want to speak with a religious affiliate. If they are getting hostile, call security.

And the main thing is no laughing faces!

[Daytonite, BSN, RN]

my main question is why you have a laughing face after this question....:uhoh21:

My very thought!

Use therapeutic talking and listening techniques when interacting with these people.

[traumaRUs, MSN, APRN]

Perhaps OP hit wrong smiley?

I agree with contacting Pt Relations and/or Risk Management.

[beth66335, BSN, RN]

Perhaps OP hit wrong smiley?

I agree with contacting Pt Relations and/or Risk Management.

Thats what I was thinking, uhoh3 is right next to lol2 on the reply screen.

[tequilaseay13]

I thought i put an sad face on the question but i found i made a mistake. I am sorry that i have offended anyone. i wrote the question late and was tired from studing all day and evening. please accept my apologize. this is not a laughing matter.

[Music in My Heart]

I thought i put an sad face on the question but i found i made a mistake. I am sorry that i have offended anyone. i wrote the question late and was tired from studing all day and evening. please accept my apologize. this is not a laughing matter.

I think now would be a perfect time to learn how to edit your post. Be glad -- some discussion boards have locked posts so you're stuck with what you submit.

[Conrad283, BSN, RN]

No offense taken ...