HELP!!!!!Advice

This CNA is hired by the family to sit with and keep company the resident. I did call my supervisor and she basically did nothing. So now I am going to my DNS.

I would not worry about it for now, just report what you know and that is it. I am curious to know if this is a certified CNA, or someone just hired to babysit the patient in private. I think that she is worried about her job more than anything. If she is being privately paid, she may be getting tax-free money for easier work and is in fear of losing this case. Maybe she doesn't know how to calculate output and was embarassed? I've seen worse...

Bottom line is that you are the licensed person, you reported, I assume you charted your findings and it would be your assessment or data gathering skills that would probably supercede her temper tantrum.

Thank you! I think I am making it into a bigger deal than it should be. I am just a new nurse and lacking self confidence.

Thank you! I think I am making it into a bigger deal than it should be. I am just a new nurse and lacking self confidence.

Well, this is your first experience with something like this, and you never know the nature of people. To be honest, many of the things discovered in nursing, reported and disciplined is subjective...depending on who discovers it, how much harm was done (if any) how they feel about you, how determined they are to constantly report it up the food chain, how interested they are in follow up. Sad fact, but true. Therefore, I can understand your paranoia. I am not suggesting that there is anything to worry about, mind you. My rule of thumb:up: is that when there are people who are making scenes and too many involved, I make sure that the proper powers that be are aware and write cover-my-ass objective notes that document who it was reported to and what their response was so there is no question in anyone's mind that I did not ignore a situation. Like I said, it is her temper tantrum against your licensed document.

Verbal outbursts and loud (screaming) arguing in front of residents are unacceptable behavior. Never respond to this directly. Do not argue with this person. Kill her with kindness. When called a liar, calmly state that you documented your findings in the appropriate manner and that you'll be glad to respond to any other observations. Try to check on the patient a few extra times and go about your business. Document the behavior of the private duty person on a separate paper and get any witnesses to do the same. Try to be factual in your documentation. Most of all, do not take it to heart, but rather feel sorry for this person, she obviously has major issues. Report the events to the director. However, if another episode occurs, report to the supervisor immediately.