Your friend needs to contact the Insurance Commissioner in your state. It is not HER or YOUR responsibility to obtain revenue codes, in order to get a bill paid! Whoever is doing claims review on the back end for her insurer, needs to get off
their butts, pull out a coding book, code those procedures and shoot that claim through! I know this, because I work for a Managed Care Organization doing preservice reviews, and if the provider does not provide the revenue codes, then it is my
responsibility to code that procedure! We are not even allowed to ask
a provider for that information! That is ridiculous!
Let us know the outcome, ok?