James, I agree with you. And as a manager, I could not hire someone who made such an impulsive move as to slap their teen child twice in the face. I have a teen child who has been "trying" to say the least and I guess my question is "was that the right way to handle the situation"? and as a manager I would have to question how a "trying" situation would be handled with very difficult patients. That said, best of luck with the daughter and I hope this all works out for you.