Finding myself negative these days. Can my expectations be too high?

Specialties MICU

Published

I have always been the friendly supportive person at work. I never offered unsolicited advice (and still don’t) and have NEVER imposed myself or my views on someone else’s situation, or tried to show just exactly what and how much knowledge I had, as many nurses do. I have always freely and constructively given advice and information if it was sought from me. I have always had high expectations of my own nursing practice, and I never expected everyone to nurse like I do. For the most part, all of my coworkers gave good care. Some were average and some were exceptional—but all appreciated and respected the exceptional care. I never gave anyone grief in report for not knowing something or not doing something—until recently.

It is lately seeming to me that many ICU nurses these days are giving the absolute minimum allowable. And the allowable minimum seems to be rapidly increasing. Much of the ICU care I see these days is sub-standard—yet it is becoming the standard. Many ICU nurses now don’t seem to understand the importance of prevention and the impact their care (or lack there of) can have. Many ICU nurses today couldn’t tell you their patient’s medical history, or current problems/issues with the patient or plan of care. I’ve gotten report form some nurses who couldn’t even tell me what kind of belly surgery the patient had this stay and when. How does one critically think and work through rapidly developing problems and changes without knowing the patient’s medical history, why they are here (some nurses couldn’t tell you that one either), and other new and current issues/complications/concerns they have going on (like an NSTEMI, or thrombocytopenia, or coagulapathies, renal failure, DVT, PE, new onset afib, etc. etc. etc)? While I think that critical care nursing is so much more than following orders, some don’t even know the orders.

I have learned to turn a blind eye and not say a word. I have doubted myself (am I doing too much? Do I worry about unnecessary stuff?). I have repeatedly told myself that I expect too much. But when I am forced to come out my isolation room to check a triple alarm, only to find the patient’s nurse reading a book right in front of his room and in the face of his monitor that has been emergently ringing for quite some time—I do start to get annoyed. Especially when I have both my patients screens up in my room and KNOW it is not my patient, but stop what I am doing because someone may not be able to get away to check their other patient (we have had some sentinel events related to unanswered alarms)—and still they are ignored. Then I get report from the prior shift and they cannot tell me who the docs are, why a patient is on a particular drip they are responsible for titrating, or any of the patient’s medical history, or where they want the sats, or why is renal on the case, or why is cardiology on the case, did not know they had an MI this stay, or that the new and most important concern is that he may have an ischemic bowel, or do not even stop to question why they had to titrate the patient’s O2 all the way up to 15 LNRM with sats of only at 90% and are happily reporting off on a “stable patient”….. And these same nurses seem to have a disdain for those of us that understand the importance of knowing all that stuff about our patients and acting on it when we should….

It is affecting my care, because I find myself frantically searching through charts to find out information when I come onto crumping patients. And it is becoming the norm, because these nurses are role models to newer nurses and they are being taught to have disdain for those that bust their ass on the job.

Last night I came onto a calmly delivered report by not a new nurse on a supposedly nothing patient (although the report was that she was anxious). The nurse did report to me that her sats kept dipping into the 80’s all day, but I had to look in the room to see she was on a 15LNRM and had to ask her, “She’s been sating like that on a 15LNRM all day”?? Yep! And now she is sating 79% for me—whoopie!!! Also, I find from looking through the chart that she was supposed to be on BIPAP continuously and I ask the nurse and she says—“it was making her anxious” (no call to the doc). The day nurse knew nothing—who was pulmonary, who was cardiology, was she in for pneumonia, CHF, COPD, PE???? –let alone her medical history. So I started my shift frantically searching her chart before I could even figure out where to begin with her. Of course we ended up tubing and lining and paralyzing, etc.etc. And I know that I became rude. And I know that I am becoming negative. And I find myself angry at work so often theses days, because last night’s situation is becoming a common occurrence. And the up-and-coming nurses are learning to practice like these nurses. An actual recent quote from a brand new grad just off orientation in ICU on my unit “Don’t tell me all that stuff! Just tell me what I have to do”!

I know there are those who may flame me for this, but I need to vent. I am tired, and starting to realize that I am the minority at work now days. Is there anyone who understands where I am coming from?

Specializes in ICU/Critical Care.

I understand how you feel. I like helping my co-workers but I have one particular co-worker who constantly chases me down to ask me basic nursing questions, simple things that the person should know from their year or so experience as a nurse. It's rather draining sometimes because it's constant, can't say it enough. One night, it was about every 10 minutes. I know he's not confident but the barrage of questions he asks me are ridiculous. I'm just frustrated. I've snapped at one co-worker for something that wasn't her fault. Maybe I will feel better after my vacation. We shall see.

Specializes in MICU, neuro, orthotrauma.
I understand how you feel. I like helping my co-workers but I have one particular co-worker who constantly chases me down to ask me basic nursing questions, simple things that the person should know from their year or so experience as a nurse. It's rather draining sometimes because it's constant, can't say it enough. One night, it was about every 10 minutes. I know he's not confident but the barrage of questions he asks me are ridiculous. I'm just frustrated. I've snapped at one co-worker for something that wasn't her fault. Maybe I will feel better after my vacation. We shall see.

Wouldn't you be terrified though, if a new nurse wasn't asking questions? Be thankful this nurse cares enough to try and sees you as a great resource. I do this. I go up and ask questions, even if I know what I would do in a particular situation, I don't know what an experienced ICU nurse might also do, or what a particular policy might be at my new hospital. I will ask lots of questions, even ones that might seem basic to you. But I ask because I care about doing the right thing.

Specializes in ICU/Critical Care.

I think we all ask questions. I wasn't saying that I am the perfect ICU nurse, I ask questions too. If there's something I'm not sure about, I seek assistance also. I just find it frustrating when I'm busy and I'm constantly being asked questions by this particular co-worker. Its just frustrating because sometimes it will be for things like IV compatibility which we have resources for but he doesn't use or it will be something regarding the protocols which he doesn't read. They are readily available and he knows where to find them. I can't tell him right off the top of my head if zosyn and cefoxitin are compatible. I'm glad that his is comfortable asking me but he should also seek out others for help too. If I don't know something I refer him to the charge nurse because there are things I still have yet to experience.

Specializes in CVICU, Transplant ICU, CCRN.

I have to make a comment about the question thing too bcuz I think too many seasonal nurses forget what it was like when they first worked on the floor. I graduated in 2006 and my preceptor became upset with me when I asked her too many question. How sad. I was at a teaching hospital, so I was naive to think that being taught would be part of the learning experience I know that not all nurses are educators, but we should take pride in helping one another, afterall, it's not about us, but the patients. Take your co-worker to your intranet and remind them that the policies are there, and if they need to look up drug compatibility, teach them how to do it on the internet or the pyxic. Someone took the time to show me and now I can help someone else. My niece wants to become a nurse and sometime I question her as to why. When I think about how I was treated at the begining of my career, I wonder why would I subject anyone that I love to such treatments. One day, we will need to be replace and if we don't stop with these selfish attitudes, then nursing will continue to have a shortage and no respect.

Specializes in Critical care, neuroscience, telemetry,.
I understand how you feel. I like helping my co-workers but I have one particular co-worker who constantly chases me down to ask me basic nursing questions, simple things that the person should know from their year or so experience as a nurse. It's rather draining sometimes because it's constant, can't say it enough. One night, it was about every 10 minutes. I know he's not confident but the barrage of questions he asks me are ridiculous. I'm just frustrated. I've snapped at one co-worker for something that wasn't her fault. Maybe I will feel better after my vacation. We shall see.

I hear you. We have a lot of new staff, and I think they're by and large a smart bunch of folks. I enjoy precepting, and I've been told that I'm very approachable for questions, advice, etc.

My problem isn't with the newer staff as much as some of the folks who have been there for years.

I assume care on a patient with a swan ganz catheter, and the nurse giving me report hasn't bothered to check a cardiac index or even connect the swan to the transducer. "Huh? There was no MD order for that." Have you heard of the guidelines of care? Weren't you just the teensiest bit curious about why this patient may have needed a swan to begin with?

We were introduced to a potentially new order set for post intubation at our practice council this week. Many of the MD orders listed are nursing care orders. The person spearheading this effort (an RN for awhile) made the comment that people would be more likely to do these things if they were listed as MD orders.....things like keeping the HOB elevated 30 degrees and performing oral care q4. The argument that these actions were a part of professional nursing practice was lost on many of them.

I had the same discussion with one of our hospital educators this AM. It seems that the word tripping a lot of folks up is "professional".

Professional means that you are accountable for your practice and take the time to make sure you are doing things right. It means reading and educating yourself and knowing what your resources are. It means doing the right thing even when no one will probably ever know whether you did it right or not.

I don't think we currently have an environment in our ICU that demands nursing excellence, and until we do, we're not going to get it. Presently, we're working on the healthy workplace thing and trying to make the units a better place to work. I think a lot of it goes back to giving excellent nursing care, and knowing that your colleagues are doing the same. I don't think that many of them will agree with me, however.

I have always been the friendly supportive person at work. I never offered unsolicited advice (and still don't) and have NEVER imposed myself or my views on someone else's situation, or tried to show just exactly what and how much knowledge I had, as many nurses do. I have always freely and constructively given advice and information if it was sought from me. I have always had high expectations of my own nursing practice, and I never expected everyone to nurse like I do. For the most part, all of my coworkers gave good care. Some were average and some were exceptional--but all appreciated and respected the exceptional care. I never gave anyone grief in report for not knowing something or not doing something--until recently.

It is lately seeming to me that many ICU nurses these days are giving the absolute minimum allowable. And the allowable minimum seems to be rapidly increasing. Much of the ICU care I see these days is sub-standard--yet it is becoming the standard. Many ICU nurses now don't seem to understand the importance of prevention and the impact their care (or lack there of) can have. Many ICU nurses today couldn't tell you their patient's medical history, or current problems/issues with the patient or plan of care. I've gotten report form some nurses who couldn't even tell me what kind of belly surgery the patient had this stay and when. How does one critically think and work through rapidly developing problems and changes without knowing the patient's medical history, why they are here (some nurses couldn't tell you that one either), and other new and current issues/complications/concerns they have going on (like an NSTEMI, or thrombocytopenia, or coagulapathies, renal failure, DVT, PE, new onset afib, etc. etc. etc)? While I think that critical care nursing is so much more than following orders, some don't even know the orders.

I have learned to turn a blind eye and not say a word. I have doubted myself (am I doing too much? Do I worry about unnecessary stuff?). I have repeatedly told myself that I expect too much. But when I am forced to come out my isolation room to check a triple alarm, only to find the patient's nurse reading a book right in front of his room and in the face of his monitor that has been emergently ringing for quite some time--I do start to get annoyed. Especially when I have both my patients screens up in my room and KNOW it is not my patient, but stop what I am doing because someone may not be able to get away to check their other patient (we have had some sentinel events related to unanswered alarms)--and still they are ignored. Then I get report from the prior shift and they cannot tell me who the docs are, why a patient is on a particular drip they are responsible for titrating, or any of the patient's medical history, or where they want the sats, or why is renal on the case, or why is cardiology on the case, did not know they had an MI this stay, or that the new and most important concern is that he may have an ischemic bowel, or do not even stop to question why they had to titrate the patient's O2 all the way up to 15 LNRM with sats of only at 90% and are happily reporting off on a "stable patient"..... And these same nurses seem to have a disdain for those of us that understand the importance of knowing all that stuff about our patients and acting on it when we should....

It is affecting my care, because I find myself frantically searching through charts to find out information when I come onto crumping patients. And it is becoming the norm, because these nurses are role models to newer nurses and they are being taught to have disdain for those that bust their ass on the job.

Last night I came onto a calmly delivered report by not a new nurse on a supposedly nothing patient (although the report was that she was anxious). The nurse did report to me that her sats kept dipping into the 80's all day, but I had to look in the room to see she was on a 15LNRM and had to ask her, "She's been sating like that on a 15LNRM all day"?? Yep! And now she is sating 79% for me--whoopie!!! Also, I find from looking through the chart that she was supposed to be on BIPAP continuously and I ask the nurse and she says--"it was making her anxious" (no call to the doc). The day nurse knew nothing--who was pulmonary, who was cardiology, was she in for pneumonia, CHF, COPD, PE???? -let alone her medical history. So I started my shift frantically searching her chart before I could even figure out where to begin with her. Of course we ended up tubing and lining and paralyzing, etc.etc. And I know that I became rude. And I know that I am becoming negative. And I find myself angry at work so often theses days, because last night's situation is becoming a common occurrence. And the up-and-coming nurses are learning to practice like these nurses. An actual recent quote from a brand new grad just off orientation in ICU on my unit "Don't tell me all that stuff! Just tell me what I have to do"!

I know there are those who may flame me for this, but I need to vent. I am tired, and starting to realize that I am the minority at work now days. Is there anyone who understands where I am coming from?

I personally would love to learn from a nurse like you. Doing my practicum my preceptor did not teach me anything. i am really worried about getting a job and looking like a complete idiot. So to have a nurse like you as a teacher and most of a role model would be a true blessing. Keep up the good prideful work.

Specializes in ICU/Critical Care.
I hear you. We have a lot of new staff, and I think they're by and large a smart bunch of folks. I enjoy precepting, and I've been told that I'm very approachable for questions, advice, etc.

My problem isn't with the newer staff as much as some of the folks who have been there for years.

I assume care on a patient with a swan ganz catheter, and the nurse giving me report hasn't bothered to check a cardiac index or even connect the swan to the transducer. "Huh? There was no MD order for that." Have you heard of the guidelines of care? Weren't you just the teensiest bit curious about why this patient may have needed a swan to begin with?

We were introduced to a potentially new order set for post intubation at our practice council this week. Many of the MD orders listed are nursing care orders. The person spearheading this effort (an RN for awhile) made the comment that people would be more likely to do these things if they were listed as MD orders.....things like keeping the HOB elevated 30 degrees and performing oral care q4. The argument that these actions were a part of professional nursing practice was lost on many of them.

I had the same discussion with one of our hospital educators this AM. It seems that the word tripping a lot of folks up is "professional".

Professional means that you are accountable for your practice and take the time to make sure you are doing things right. It means reading and educating yourself and knowing what your resources are. It means doing the right thing even when no one will probably ever know whether you did it right or not.

I don't think we currently have an environment in our ICU that demands nursing excellence, and until we do, we're not going to get it. Presently, we're working on the healthy workplace thing and trying to make the units a better place to work. I think a lot of it goes back to giving excellent nursing care, and knowing that your colleagues are doing the same. I don't think that many of them will agree with me, however.

Thank you for taking the time to see if from my perspective. Too many people are just assuming that I'm getting annoyed for no reason so I will explain further. Regarding my co-worker with the questions, he's been well off orientation for a few months now. I have told him on several occassions where resources are in case he needs to look up compatibilities for meds or the protocols. Despite this, he still asks. I've told him on several occasions "Do what I did when I first started" I took the time to read the protocols and to learn them. I don't mind teaching and showing my new co-workers where things are or how to do things but when you have to repeatedly tell someone, it gets rather annoying.

The second thing that irks the hell out of me is the care that some of my patients get. And it's frustrating to me because despite complaints about the care some of these patients get, our leaders say oh it will get better, be positive. People come into work in an ICU and do the minimum of what is required and I'm suppose to be positive. Well its kind of hard to.

I REALLY hear you on this...I work on a Unit that has the same nonchalance! There are those that know/expect that you will pick up the slack or jump in when things are critical. You can't turn a blind eye when another nurses' pt goes sour..you need to help. But some are scared of the critical pts..so therefore you are always the one. But how do you make some be accountable?! I don't care if I take a little longer assessing on my first round..i just think..How can someone feel good about a poor assessment? I think you have to hold your head high and be the best Nurse you can be..learn as much as you can..and help other's be accountable in a non-confrontational way.

Specializes in ICU.

I'm totally feeling you. I've only been a nurse 3 years so far, but I find myself angry because I expect a lot of myself and I see so many others doing the minimum. I'd frankly be embarassed to give the kind of report that many nurses are giving today and I would be upset at myself if a physician walked in and asked a pertinent patient question and I didn't know the answer. I find myself having to read the chart during the first part of my shift while I'm tyring to assess my patient.

Nurses don't seem to understand the ramifications of their care. I hate receiving flippant answers when I ask a question about a patient. The patient is on CVVH, why is the UF rate zero?, oh, the filter was clogging . . ., did you call for a filter change?, yeah, but they didn't come so I just turned off the UF . . .. , Is the patient supposed to fluid positive?, No, they want her negative for the day . . .

I feel like doing a forehead slap. The patient is now fluid overloaded by a couple of liters, making backward progress on vent settings because patient is fluid overloaded, etc. There is no understanding of why the nurse's decision was a bad one. If you try to teach, you become the unit b*tch, or are put on the sphincter squad (you know, that nurse that makes your orifice pucker when they walk in to take report from you).

AAHAHAAHAH! This drives me nuts!!

Be accountable! You're in an ICU for goodness sake!!

Whew! Needed to vent . . ..

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