Can't Break into Case Management

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  • Columnist
    Specializes in Tele, ICU, Staff Development, Freelance Writer. Has 30 years experience.

Dear Nurse Beth,

I have been doing bedside nursing for 12 years, the past 3 years I have been in a management role. I want to transition to CM or Appeals or UM. I get to the interview process but because I don’t really have direct experience in insurance I am not being selected. I am looking into obtaining certification, either CCMN and/or CMCN. They are both expensive courses. I would like to start with CMCN and then CCMN later this year. My question is, would this help? I don’t want to waste the time or money if it’s not going to make much of a difference since I lack experience. Thanks. 

Dear Wants Case Management,

The Certified Case Manager (CCM) credential offered by the Commission for Case Manager Certification (CCMN) is highly respected but eligibility includes a minimum of 12 months experience in the field.

The Certified Managed Care Nurse (CMCN) credential can be earned without experience. Would it be helpful?  It can't hurt and does show initiative.

What may be more helpful is improving your interviewing skills. You say you "get to the interview process" so that means it is not your resume holding you back, it's your interview.

Read Uncomfortable-answering-interview-questions- for some tips on interviewing. Continue to apply. You have to persevere when you're trying to break into a new field. Activate your network and let everyone know you are looking for a job in case management.

Also check out the specialty forum for Case Management here on allnurses

Best wishes to you,

Nurse Beth