BRN website will NOT let me pay application fees/can't reach them by phone

Melanie Halcomb · Feb 27, 2023

The same exact thing is happening to me! I've submitted 2 different furnishing license applications and it won't take me to the payment page! I emailed and called IT, waiting for a call back. I can post here again if I get any insight from them. Or if I hear from them at all...

Melanie Halcomb · Feb 27, 2023

BRN IT Desk responded saying multiple people are having this problem, and it has been going on for a few weeks. If possible, wait a few weeks to submit the application. Hope this helps!

Caroline Mccall, MSN, NP · Mar 1, 2023

Thanks for your update!

Oh wow! You actually got a response from someone at the BRN. I am amazed, when I got a hold of IT they said all they could fix were log in problems and I needed to call the main number.

Did they give you any sense of how long this will go on? How long we should wait?

Is it possible to go there in person and apply? Anyone out there know?

Caroline Mccall, MSN, NP · Mar 3, 2023

Hi,

So appearently, there's no longer a fee for the NPF license, it is part of the NP application. See my email below:

Hi Caroline,

I heard back from the BRN and good news there is no longer a fee associated with the NP Furnishing Application! According to our contact the BRN, "The NP and NPF application is now a combined form. The NP has an application fee. The NPF no longer has an application fee.”

Melanie Halcomb · Mar 3, 2023

Thank you so much for this info, Caroline!

Loresel · Mar 6, 2023

Hello! I also had this problem and was frustrated for weeks. I was finally able to get a hold of the BRN who told me to email to the APRN department. This is the email if anyone is needing it:

[email protected]

I haven't received a reply from them but on the day that I emailed them, there was another furnishing application submitted automatically on my Breeze account and that application has not yet been withdrawn due to "no payment". It just says "pending" for the last week now. I'm thinking that perhaps they have seen my email and resubmitted my application for me. I tried to call the BRN today to confirm but their call-back line was full. I'll probably just try to call again later today or tomorrow.

Melanie Halcomb · Mar 7, 2023

Thank you so much! This is super helpful! I will email and call also.

Loresel · Mar 11, 2023

Just wanted to update you that I received my furnishing license today. I didn't pay any fees.

Caroline Mccall, MSN, NP · Mar 17, 2023

Gee, wouldn't it be helpful if the CA BRN could at least post an update to their website re: the new NPF app process?!?!

I spent about 3 weeks pulling my hair out over this, submitted 5-6 NPF apps online, never got anyone to answer the phones at BRN (by 801 am that queue was full for the day).......just ridiculous.

Reggie87 · Mar 22, 2023

So frustrating! I've submitted my furnishing license twice, last submitted 3/19, and again got an email today informing me it was rejected due to no payment! There is still no option to pay. No one answers phone, lines are full. Pulling my hair out! You'd think if some of us are getting approved without paying as there is no longer a required payment, that would be applied to all.

Anyone else have any updates?

Caroline Mccall, MSN, NP · Mar 24, 2023

My understanding per my liason at my alma mater is that the initial NP license now includes the initial NP furnishing app--it's an all in one type deal. (This is my boat--I am applying for a 1st time NP license/NPF license)--so, there's no longer a fee for the initial NPF license---that's all I got, I'm still waiting to hear from the BRN today......