BRN IT Desk responded saying multiple people are having this problem, and it has been going on for a few weeks. If possible, wait a few weeks to submit the application. Hope this helps!
The same exact thing is happening to me! I've submitted 2 different furnishing license applications and it won't take me to the payment page! I emailed and called IT, waiting for a call back. I can post here again if I get any insight from them. Or if I hear from them at all...