Assessment and Urgency a thing of the past?

Nurses General Nursing

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Hi All,

Truly disgusted today!

Tuesday Father in law found lethargic, and having aspirated while vomiting-brought to our local hospital (not mine) where I swear they manufacture Stepford-like nurses aka the doctor's handmaidens-not allowed opinions, recommendations, or questioning of procedures.

As he vomited and aspirated more, no one came...I caught, suctioned, cleaned up, etc all while he was in an untreated rapid afib...when the nurses came to ASSIST-remarks like 'so glad we have windows to see the day,' and 'yeah it's really not busy here were spoken' all while his oxygen readings plummeted due to additional aspiration. WHAT? The man was dying, and yours truly was getting the doctor, asking for respiratory and what ever else while the nurses waltzed around the ER in the slowest state of movement I have ever seen! When the physician finally got into his room-maybe 20 minutes later-after much fussing by me-he was satting 83%-he finally realized they may have to tube him(YOU THINK?)-guess what? DNR! Oh well, the doc says we'll see what respiratory can do. WHAT? Thank God the respiratory therapist was able to deep suction him(I swear it was like a bronchoscopy)-tons of crap removed-immediately his oxygen went up. SHE WAS GREAT! Reluctantly they returned with digoxin to slow his HR....I swear even though this is a Catholic Hospital they were trying to help him along to the next life!

After being stabilized, and me up their butts I watched as patient after patient came in and was left to be seen. Some were not seen for an hour or more-screaming in pain. I was truly disturbed by their lack of urgency and what turned out to be crappy assessments. When we arrived to the floor and I started filling out the admission assessment with the nurse-many of the entries made in the ER were incorrect and seriously lacking in information. The doctor's information was wrong too! How can the floor nurse get the right picture, if the ER nurse doesn't take it? Tele did a great job for the 24 hours he spent there-he was stable-looked good-and had rebounded-THE MAN HAS NINE LIVES!

Unfortunately, he was moved to a med surg floor where nursing 101 needs to be retaught and doctors need to remember that "Do no harm" includes keeping a patient comfortable and safe!

Thursday, came to room late in afternoon-he looks miserable, hallucinating (trying to put pants on/talking to people not there), jaundiced, and occasionally moaning. I say "dad are you okay-he says no -helped myself to pulse ox and listen to lungs-rales everywhere, oxgen 89%5Ln/c. Has anyone called respiratory-of course not-no tx all day. Then he tells me he is nauseous and his belly hurts. Remove blanket-HUGE BELLY-no BS-Tender to touch.WHY? Before I can call nurse Vomiting like crazy 600 brown bile laced vomit, aspiration AGAIN! No NG tube orders, nurses had no idea of his condition or history of sbo-not reported. BM smear for two days-did anyone think to do a head to toe? Doctor called no answer-they were afraid to call again...I ask why...am told the doctors bring them business and nurses are not to bother them....WHAT? I bothered him ALOT! Assist with NG tube-no meds ordered for comfort:madface:-Gi Consult to come-GI shows up at 11:30PM surprised to see me! Give him entire hx-don't say I am a nurse-didn't have to tell him. Tell him what I want-warn him he needs restraints or he will pull tubes. FINALLY A DOCTOR WHO IS WORTHWHILE-Listens to a nurse and orders appropriate care, but also adds nurse at St C....are much quieter, and don't normally offer their opinions---no kidding.

Finally leave at 1am, he's comfortable-belly has gone down and he seems peaceful-warn night nurse HE WILL PULL TUBE IF NOT RESTRAINED. Had to work all day yesterday...my place crazy, and unable to call until 4PM break...guess what-TUBE PULLED X2 WITH RESTRAINTS ON (or so they say), and husband tells me that he has no ng tube all day and has been vomiting-no bm and belly distended! Again aspirated-gurgling. I almost had a stroke! Called nursing station-no meds, nothing for pain, no anti nausea meds NOTHING ALL DAY! Pmd stated GI had to order, GI in surgery all day-GI had not ordered so nothing done. WHAT? No comfort, no actions, no advocacy, nothing. What if I werent a nurse? I am sick over this whole thing! Called the doctor again, told him I want him off the case...guess what, hospitalist told me he can't pick up case because PMD brings alot of people into hospital. Can't get transfer to my facility because we are packed! What a crock!

Right now I am so frustrated and had to tell you all. When a hospital is kissing physician butt like this the patients suffer. When a nurse is afraid-a term I heard from every shift, to call for orders or to offer suggestions, or report negative findings. There is something terribly wrong!

Last night a surgeon came to the bedside-10PM. Again, surprised to see someone there-I was in my scrubs and got the hairy eyeball. I watched as I gave this young doctor an account of his history and care while in the hospital, he said "I wouldn't encourage the nurses here to request things they don't know about, if you have a problem-speak with us directly. I am treating the patient and I know what he requires." I told him that was an interesting statement, as his nurse or any other nurse is at bedside for the shift-and that he isn't. His few minutes of observation needed to be augmented by good assessments throughout the day. He asked me where I worked, I told him....oh, no wonder....nurses are aggressive there. :madface::madface::madface::madface: My response, "no the physicians and nurses respect each other's opinions-both are advocates for the patients, something that should be tried here!"

Anyway, when I left at 1am last night-more meds ordered by surgery-restraint order still in place BUT I APPLIED. Today, ng tube was still in nose, but curled up out of stomach. New to be inserted, at least stomach decompressed.

Floor nurses is this the norm at your facilities? Do doctors not call, write orders or take your recommendations? Frankly, I am floored by this!

As far as, assessing patients how often is it done on the floor? If someone came to you with a significant history, and problems like I described would it still be 1x per shift or more. I would assume more. I don't know how to proceed! I am like a fish out of water, and truly feel like kicking this doctor all over town!

So sorry this is long-had to give you the whole picture. I am really disgusted by this facilities policy towards doctors and the handcuffing of nurses and their opinions. Don't know what else to do. Any suggestions?

Maisy:banghead:

Specializes in ER/EHR Trainer.

Funny, yesterday received mandatory reporting guidelines in the mail from license renewal. One of many is listed below. I went to medical licensing website-funny no area to report a physician. Funny how only nurses can be reported by anyone.

*NJ mandatory reporting guidelines include patient neglect-failing to properly assess, treat, monitor, notify or intervene.

I'd say his care more than qualifies. Will let you all know what happens.

Thanks again everyone,

Maisy

Good grief, Maisy. I am so sorry your f-i-l and your family is suffering like this. It STINKS that even someone as knowledgable and assertive and dedicated as you are can't get good care for him.

Are we talking about a certain north Jersey hospital here, with the initial as you gave it? I am crossing it off my list of places to apply when I graduate. And me a Catholic.

Here's hoping and praying you find a better place to transfer him soon.

I am sorry.

I have been through the mill with some places with myself and family.

Is it possible to transfer to your ER?

As long as you have a doctor to accept I think you can transfer. The ER may not be the most comfort or restful but would it be better for his care. Maybe a bed would open up?

I wish you strength and hope everything works out.

PS after transfer, I would have every state agency flooding that hospital and hope to GOD they rip off their heads.

Keep caring...:redbeathe

Specializes in ER/EHR Trainer.

I'd love to have him transferred, but you need an accepting physician and an open bed on the floor. NJ will not transfer a hospitalized patient to an ER. I already checked.

I also have every intention of making a major issue of this whether or not he survives. No one else will go through this misery, with this physician, hospital or even staff- if I have my way.

I am seeing the Director of Nursing tomorrow-I have already made out paperwork for the board of health. That should be fun. I know we love when the inspectors come-that should keep them busy.

If he hadn't had imminent problems he would be at my facility-how sad, that a hospital isn't safe.

Maisy:stone

Specializes in Critical Care, Progressive Care.
I am at a point I can't be civil to the doctor, or some of the staff-yet, if I lash out-I'll be banned then who will be his advocate?

Maisy - what a horrid situation. It upsets me to hear that your FIL is needlessly suffering. I went through a similar situation with a family member - it is awful.

Don't lash out. I know it is probably hard not to, but remember you will be your dad's best advocate by being direct, calm, and honest. Document what they are doing and not doing. Let them observe you documenting.

I would also complain to the state board of medical examiners about the physician care he is (not) receiving. One would have thought that the old boy way of practicing you describe (hospitalist wont take a referring doc's pt for fear of offending) is gone. It oughtta be.

Is there and inpatient hospice that can take him?

You both are in my prayers.

I am saying a prayer for your dear f-i-l and your family, I am saying an extra prayer for a bed to open up by you, like yesterday.

Specializes in ER/EHR Trainer.

The hospitalist won't even touch him. They will not step on his physician's toes-this doctor sees tons of geriatric patients. "God help them all!"

This is the first time we have ever had him in this hospital, or even with his PMD as his admitting doctor. I have always had great referrals at my hospital, as a matter of fact, we planned to change PMDs this past week. I can't believe this happened.

My biggest issues is the fear of losing doctors admissions, is greater than the fear of losing my FIL. Something is screwed up when that is the system!

Maisy:stone

Specializes in ER/EHR Trainer.

Just an update. FIL is on his way to hospice care-his condition has detiorated to the point of no return. That physician and hospital staff helped him over Niagara falls and no one put out a hand to catch him.

Unfortunately, the aspiration that occurred intermittantly finally did it's damage-this along with a sbo. At this point, his kidneys are failing and dialysis may keep him here a little longer. It's not what he wanted, so we are honoring his wishes.

I feel so impotent, even with my education-nothing I did, could undo that damn doctors lack of advocacy!

Anyway, he whispered today there's a reason for everything as I cried at his bedside. I have decided that reason will drive my continued education. If nurses are still "handmaidens to half-assed, non-responsive, slow to act doctors" ---then my goal will be to change that. The nurses in this facility seemed shocked at my assertiveness, and the doctors annoyed by my suggestions, questions and comments. TOO BAD! It will be my continued pleasure to SHAKE THIS UP. This facility hasn't seen anything yet! But they will.

I am very angry and very sad. I don't how I'll change things, but you guys will know when I do.

Maisy:stone

maisy, is this an inpt hospice or will he be receiving home care?

thankfully he is out of the hospital.

hope you took darned good notes...

should you decide to consult w/a top medical atty.

my prayers w/your fil.:redpinkhe

leslie

Specializes in ER/EHR Trainer.

He's been transferred to an in-patient facility with a trememdous reputation close to our house. Today, I made them take everything except the oxygen off.

Hopefully he can find some peace.

...the hospital was terrible.

I am not looking to sue anyone, but I can tell you by the time cme, the health department and jacho are done, it will be more than one attorney could ever do!

I just don't want anyone else to have a family member suffer like this, it's unconsciounable!

Thanks,

Maisy:stone

I am not looking to sue anyone, but I can tell you by the time cme, the health department and jacho are done, it will be more than one attorney could ever do!

if you can get the health dept and jcaho to take your concerns seriously, then i agree, a lawyer isn't necessary.

i wasn't thinking of suing for $$ per se...

but just for this hospital to be hung by its toes, for gross negligence.

it seems there are many who need to be held accountable.

i really hope the health dept and jcaho pursue this w/a vengeance.

just keep in mind, maisy, depending on this hospital's affiliations, politics happen in every conceivable agency/facility.

w/all due respect, even the archdiocese (who would run this hospital, yes?) has many powerful connections.

i'm glad your fil is going to receive the care he so very much deserves.

leslie

Specializes in ER/EHR Trainer.

Leslie,

Thank you for your consel, the problem I have currently is that my in-laws are very passive people. They don't like to make a fuss, and I feel like I am volcano ready to blow. This morning when the physician was talking to us, he still couldn't decide on a current dx. mays , might be and not sures were the words of his day. A bigger A$$ you'll never find! I just wanted to "hurt" him, I know not nice.

The agencies will definately investigate in NJ. The health department with minimal complaints can make your life a living hell, the list that I have should have them salivating! As for the others, some serious breach of duty occurred-this is what sent my FIL down the path to no return-I'd be amazed if an investigation didn't ensue. As far as, the church....St C......'s is now part of CHI from Oregon. No archdiocese involvement. This is a fairly new affiliation....they too will be surprised with my issues.....I know the CEO was!(someone I know, knows him)

Anyway, as I said before-nothing will unring the bell, but I am dead centered on not letting the bell ring for someone else!

Maisy:stone

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