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Hello everyone. I have posted in the past about my "tone" of voice being taken wrong. It is continuing to happen with certain types of patients. The manager and I think that part of the issue is that my assertiveness is taken as aggressive or even condiscending. Can anyone give my suggestions on things I can do to prevent this. I am on the verge of getting fired. I really feel my manager is making way too much out of this. she is constantly watching over me and asking me co-workers about me. please help