has anyone worked as a CARE manager for Senior Bridge?

Specialties Home Health

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I got an email from a recruiter for care manager positions with Senior Bridge in my area. I've looked at their website & I think it's something I may be interested in. It's not home health care per se, it is more interviewing and documentation. The point is to prevent hospital re-admissions.

Just wondering if anyone can share personal experience with this kind of thing. Thanks!

This seems like good advice! I am going to do just that. Have you worked for them before. Was the case volume adequate or sporifice?

Nursesdayz1, IF you get the answer to that please let me know. I am about to sign with a staffing company called NPHC Staffing. I hope I am doing the right thing. Have you heard of it before? BTW, can you tell me how to sign directly with Senior Bridge? I may decide to forgo the Staffing company.

agilchrist, If you have the Humana email I would love to get it. I surely would prefer to make better pay than the agency offers.

Specializes in FP, IM, Dialysis,OB/GYN, Peds,Cardiology.

Did you ever start working with them?

Specializes in FP, IM, Dialysis,OB/GYN, Peds,Cardiology.

Did you ever get ahold of them?

No, I have not as of yet they are doing the background check and I need to submit a better color pic.

Specializes in med/surg; corrections;.

I haven't read all the other comments yet, but I worked for NPHC staffing as a care manager for Senior Bridge and it was not good. The training is all online (obviously) and then you are just basically thrown in. It depends on your area, but there weren't that many patients that were near enough to make it worth my while. If you're looking at this for supplemental income, it probably isn't worth it. They have mandatory webinars and training and if you have a full time job (like I did), you're not able to keep up with it all. They will email you at least weekly with an entire list (normally all the same patients), asking who you can go see. If you don't immediately respond, she'll email it again. So will the "assistant direct of nursing." Then she will call you and text you. If you're at work or have any other responsibilities at all, you can't response immediately!

Supposedly these patients already have "case managers" who have reported red flags with these patients and asked the patients if a care manager could come help them. These case managers supposedly check in with weekly phone calls or biweekly phone calls or whatever. So you go do an assessment on them and when you get there, the patients have no clue who you are or why you are there. They have no clue what you can do to help them and you basically just facilitate community resources. There's all this paperwork for them to fill out - privacy practice, release of info, and then a whole assessment of like 10 pages (not a physical assessment, questions like what their roof looks like and if they have a car). Unless you're already familiar with all of your community resources (bus fares, free ride programs, clothing and school supply giveaways, food pantries, etc) it is a TON of background work for you so you are even prepared to meet with the patient in the first place.

One patient I went to see had no interest in anything I had to say. She talked the whole time about how her roof needed repaired and wanted to know what I could do to have that done for her because she didn't have the money.

I didn't last very long and I didn't take on many patients. I suppose you could make this your full time job if you really wanted to travel and see your patients on a weekly basis. You have to have everything charted within 24 hours. You don't get really any background info on these patients at all as far as their medical Hx, etc.

I wouldn't recommend taking this job to anyone.

Look at agilchrist post. She knows what she is talking about. Don't go through an agency to do this job!! They are the middleman and take half of your money where you could be making ALL the money. I am an Independent contractor and almost made the mistake of signing on with an agency until I read the first blog on this site from a nurse. If you ever sign on with an agency you have to wait either 6 mths or a year before you can work for yourself as an independent contractor through Humana due to a non-compete agreement between Humana and every agency they have a contract with. Most nurses don't know they can work independently. I almost made that mistake and had already signed with an agency and taken the trainings but had not given the agency any of my hire-on paperwork and I argued that point with them. After 2 weeks of phone calls to the agency manager and begging him to release me .. He had to fax a release to Humana before they would move forward with hiring me as an independent contractor. Thank God I was determined and kept aggravating them with phone calls because it made the difference of me making double of what I would have made through an agency. The nurses are doing all the hard work and the agencies are taking half the money. Whoever wrote that they were only making $25 per visit is REALLY being taken advantage of. I can promise you the agency is being paid at least $60-$65 and only giving that poor nurse $25. So PLEASE PLEASE PLEASE go to the Humana website and sign up as an independent contractor.

Secondly... Although I have been signed on as an independent contractor since last May.. I just accepted my first member last week. This is a job that really shouldn't be taken as a supplemental income. It is too much learning involved to be a supplemental job. Any business that you start is a learning experience . I consider this my business and not too many LPNs have the ability to make over $100,000 a year. Which is what you have the capability of making if you take the maximum Amy of Myers .

I meant to say if you take the maximum any of members per week that they let you have. There is also plenty of support available for you 24/7. They have their own nurses doing nothing but answering emails and doing webinars everyday helping care managers with any questions they have. Every month they make changes for the better. It is a very reputable company. They give you all the tools to work with .. The only downside is you have to build your area resources. Still .. A resource specialist is a phone all away. If anyone has a specific question.. Just ask me.. I more than willing to help.

And sorry for all the typos.. I was typing from my cell phone.

Ashley02 ,

Thank you for the feedback; it is eye-opening.

JoLynnMarcus,

May I ask if you have an extensive background in case management which allows you to have more knowledge of the resources needed to refer the clients to or does the company help some with this? I have a little case management background, but I am not certain I have enough to do the position any justice.

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