I got hired for a PDN agency in April after 2 months of searching for a job and finding this agency on Craigslist. I was and still am fresh out of nursing school and just passed my NCLEX and got my LVN nursing license.
The head manager gave me a case for a boy on trach and has a g-button. I went for training/orientation for 2 days with one of the boy's nurses, the first day, I observed what she did, the second day I did what she did with her guiding me. I was going to be on my own the day after with the mom's help. When I went home after that second day of training, I got a call from the agency that the mom was not comfortable with me and didn't want me to come back, so I would have to choose another case. (The agency sends out daily emails of available shifts).
That was a Friday, so the following Monday, I called and asked for a low tech case (I don't know how it is at other agencies, but my agency has low tech cases, which pays less, but have less medical problems, and high tech for more experienced nurses, the first patient was a high tech case). The head manager sent me the POC and it was a boy with Down Syndrome and he's also nonverbal. I was with this boy for 7 weeks, 19 hours a week, until I received a call that this boy's mom didn't want me to come back because I wasn't communicating with the boy. I really tried my best and I talked to him all the time, but I guess it wasn't enough. That was just last week.
Now I have to choose yet another patient. I don't know what to do anymore because I've only been with this agency for 2 months now and I'm already going to be on my 3rd patient. I guess I just need some advice and reassurance that everything is going to be ok. I truly feel pediatrics is my calling because I love children.