Published
The lack of reliability of my cell phone in general, and text messaging (as with other applications) specifically, leads me to doubt this means of conveying my message. I have already dealt with this lack of reliability far too much to be easily convinced that one method is secure and/or accurate for health care purposes.
The link says that JCAHO doesn't want MDs texting orders. I never text MDs, I don't have their personal phone numbers. My work phone belongs to my agency. I text with patients because that's how I can get them to respond to me. I don't see any HIPAA issue with texting a patient and saying "is it ok if I come at 8 tomorrow?"
HIPAA police have no problem when a facility/agency supplies COMPANY phone that is ENCRYPTED communicating with patients and physicians who are part of your health system + doctors using SAME COMPANY encrypted phones to reply as all is secure.
Putting my Privacy Compliance officer hat, Personal phones a no go -- especially sending for orders and wound care pictures, all part of personal identifiers.!!!
Libby1987
3,726 Posts
I'm going to have to rethink how I do things…
https://allnurses.com/hipaa-nursing-challenges/emailing-mds-for-940831.html