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  1. This is a discussion on Protocol Resource in Telephone Triage Nursing, part of Nursing Specialties ... Hi all - Question...I work in a multispecialty office that is just now really starting to develop...

    by Feb 16, '10
    Hi all -
    Question...I work in a multispecialty office that is just now really starting to develop triage protocols. Until now it's been pretty much been however the nurse who takes the call wants to handle it. Bad, right?? Anyway, I am trying to develop the protocols, but I am having trouble with resources. Basically as I see it now, my choices are to buy a book (which I can't do around here and which I don't have the budget for) or find resources online. I am trying to work on this NOW, but have not had a lot of luck online. Most of the books that have previews have the protocols all chopped up. Anybody know any complete, free, online triage protocol resources???

    TIA!
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    by NellieP73 Feb 16, '10 5:33 pm
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  3. 5 Comments so far...

  4. Feb 17, '10 by
    Please email me at pcarmichael@boice-willis.com with any resources that you find. I have been looking myself for several months and have not found anything. We are also a multi-specialty clinic with triage set up in our primary care providers office. Any help would be great!
  5. Feb 23, '10 by
    The problem that I'm having now is that since we are a specialty clinic, most of the protocols that we have been able to find are waaaaaaaaaaaaaayyyyyyyyyy too general for us, so we are basically having to write them from scratch - not that we actually have time to do that.....I resorted to help from our library - they are getting me a protocol book to use (though I'm not sure how helpful that will be...). Good luck!
  6. Feb 12, '11 by
    Howdy. I am working on similar issue at our clinic. Did u end up finding something that worked for you? I've found a few good books but curious how your situation turned out. Hope it turned out well.
  7. Jun 2, '11 by
    I can help you with the protocols. Contact me directly at pkukde@gmail.com
  8. Jun 15, '11 by
    I recently spent 4 months creating a triage book for pediatric urology. The resources I used was a telephone medicine triage book, a pediatric triage book, and an adult urology book. I combined some of the information from each one with my own knowledge to create the protocols. It was difficult and I think it is still too lengthy. My physicians are in the process or revising and reviewing it. Right now, I have an LVN and myself who triage based on our clinical knowledge and it seems to work well but we are subspecialized. I see where this could be very difficult for someone who works in a multidisciplinary practice.