Encouraging peds parents to call/text the nurse during off-hours? Common occurrence? - page 2

In my job, I work closely with the NICU. It's not uncommon for there to be patients who are there for months at a time, and so there will often be a nurse who is a "primary" - she will take care of a... Read More

  1. by   nursel56
    No, not appropriate for reasons stated by others. It's not therapeutic for the families, and feeds into the type of personality that likes the ego stroke of feeling indispensable.
  2. by   heirn13
    I agree that this is totally inappropriate for so many reasons. I work in a NICU unit that encourages primary nurses, but our management team discourages this type of behavior. I know of a few nurses that over-step this boundary at times, but not to this extent. Is your managment team aware of this practice? If not, I would make sure that they are made aware. This type of practice could cause problems for other people and ruin the career of these nurses.
  3. by   canned_bread
    It definitely seems inappropriate especially as there is already facilities set up, such as home health care, baby community centres, hotlines to call... Sounds like some education needs to be done on the ward.
  4. by   NicuGal
    No, no and no. Where I work, this can get you fired if they find out the parents are texting you, esp if you aren't at work. I don't know why people think this is okay, you have to draw a line between your professional life and your personal life. And once the kid goes home, and mom texts you and says, hey ABC is happening what do I do, and you give advice and something happens to Johnny, and they show the text to someone and it says your name and advice, you are going to be hung out to dry. You are held to a higher standard as a nurse, esp if you had a relationship with this family.
  5. by   Lynstat1
    I agree 100% with all these comments , and just wanted to add that even in home health care nursing (Paeds) we would never give out our personal phone number and would be counseled and disciplined if we did. This type of emotional over-involvement has no place in delivering professional, competent and compassionate nursing care to children and their families.