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I never know what to do about this either. Cover letter addressed to HR upon applying for the job? Since applications/resumes rarely go straight to a hiring manager anymore, I am unsure. I hate to have the resume/cover letter forwarded to a hiring manager with the wrong name on it.
I'm not sure if it is proper or not... I included a folder with my cover letter, resume, reference list, official transcript, letters of recommendation, copies of my CPR/ ACLS cards, and a copy of the certificate of completion for a dysrythmia course I took. (Senior Nursing Student Applying for My First Job)
It worked. I got offered jobs at each place I applied. My cover letter listed some of the experience I had with specific diagnoses working as an extern. This sparked a conversation about the approach towards caring for this type of patient and resulted in impressed looks between interviewers after my explanation of care.