Forced to work longer than scheduled hours.... - page 2

I am a new RN at a long term care facility. I was called in after midnight on Friday to come in to work that Saturday morning to work for a few hours because they were short staffed. Even though it... Read More

  1. Visit  JZ_RN profile page
    5
    She agreed to half a shift, not a whole shift, the duty is hers for the time she agreed to, there was another person to relieve her, the supervisor, but she didn't want to. If you don't want to accept responsibility for staffing issues, don't be a supervisor. I am the head charge nurse at my job, and I stay if needed, I don't make other members of my team, because I am in charge, it is ultimately MY responsibility, not the other persons. The supervisor has more responsibility and should have accepted the keys and let the girl go home at the time she agreed to work until. Her obligations are not any "more" than the supervisor, but if the supervisor failed to get staff in there and properly address the problem, I'd say that's her problem and her obligation now!
  2. Visit  PrincessO profile page
    0
    Quote from CapeCodMermaid
    It was a rotten thing to do. But....it seems everyone assumes the supervisor doesn't have kids or other obligations. And, to the poster who said your governing body only requires you to notify someone else that you can't stay? That doesn't sound right. I think once you accept the keys/responsibility the duty is yours until someone relieves yiu in person. A phone call to management isn't sufficient.
    Well actually the supervisor was sitting at the desk so she wouldn't of had to come in she was already there. At my facility the supervisors are at the desk (they work the floor when we are short staffed).
  3. Visit  DSkelton711 profile page
    0
    In my facility a supervisor or unit manager must work. I have a very good staff that covers for each other and does not call out much. I get nervous when I have to cover for someone as I do not know the patient's meds as well as someone who does it on a regular basis so it takes me forever, the patients get upset and I feel perpetually behind. I think this is why some folks balk. You feel like a newbie and unsure of yourself.
  4. Visit  PrincessO profile page
    1
    Quote from JZ_RN
    She agreed to half a shift, not a whole shift, the duty is hers for the time she agreed to, there was another person to relieve her, the supervisor, but she didn't want to. If you don't want to accept responsibility for staffing issues, don't be a supervisor. I am the head charge nurse at my job, and I stay if needed, I don't make other members of my team, because I am in charge, it is ultimately MY responsibility, not the other persons. The supervisor has more responsibility and should have accepted the keys and let the girl go home at the time she agreed to work until. Her obligations are not any "more" than the supervisor, but if the supervisor failed to get staff in there and properly address the problem, I'd say that's her problem and her obligation now!
    Thank you JZ_RN for replying.

    I thought maybe I was missing something because I am a new RN. The other supervisors have always taken responsibility for the floor if we are short staffed(which we always are), but in this particular case the supervisor refused because she knew she would also be short staffed from 3-11. She works 7-3 and 3-11 on weekends because she no longer wants to work during the weekday. Whether I stayed or left she would still be there 7-11, but usually at the desk. I thought by me coming in it would save her from at least not working the floor during the heavy morning med pass. Her beef should have been with the company and not with me. I am a new RN with no supervisory authority or pay so could not understand why she thought it would be my responsibility to deal with staffing issues. As you have stated, my "obligations are not any"more" than the supervisor". The coordinator and the DON called to tell her she had to take the keys, but she still refused until they found someone to stay over from 3-11. I have learned a valuable lesson....never to accept a partial shift. Had I just walked off and left the keys I'd be in trouble for abandoning my shift as I had nothing in writing saying that I was only supposed to work half a shift. This was a very uncomfortable situation and I could not understand how they allow this type of stuff to go on there. I am going to call the DON to make an appointment to speak with her about this in person as I feel like I was tricked. Do you have any advice? Should I type a statement or write an incident report?
    Last edit by PrincessO on Aug 12, '12
    JZ_RN likes this.
  5. Visit  jlivermore profile page
    1
    First off, you should always have a policy and procedures book at hand. It should never be locked away! This is a GIANT RED FLAG!! Our facility will mandate a staff person from home to come in and cover hours. EX: If night shift calls in and they can find coverage for 7p to 1a, we will call and mandate a person from 1a to 7a if they are scheduled to work the 12 hours after that, making it an 18 hour shift. Granted, I work on an Acute Care floor. If no one is available to cover voluntraily and no RNs from the oncoming shift answer their phones making us unable to find coverage it is the supervisors duty to cover the hours. We have nursing supervisors on call 24/7. Granted, I have great coworkers and we usually find a way to work everything out. In my facility, the longest a RN is granted to work at one time is 18 hours (we schedule 12 hour shifts). Also, if you came in voluntarily to cover a shift, you cannot be mandated to stay longer than you agreed because you are there voluntarily. Also, once you are into OT hours, you can no longer be mandated. We can always voluntarily stay. We also receive an incentive pay for covering sick calls and for voluntary OT... $50 for 6 hours and 100 for the full 12 hours.
    Hope this helps you. If it was me, I would be looking for another job already!
    PrincessO likes this.
  6. Visit  PrincessO profile page
    0
    Quote from jlivermore
    First off, you should always have a policy and procedures book at hand. It should never be locked away! This is a GIANT RED FLAG!! Our facility will mandate a staff person from home to come in and cover hours. EX: If night shift calls in and they can find coverage for 7p to 1a, we will call and mandate a person from 1a to 7a if they are scheduled to work the 12 hours after that, making it an 18 hour shift. Granted, I work on an Acute Care floor. If no one is available to cover voluntraily and no RNs from the oncoming shift answer their phones making us unable to find coverage it is the supervisors duty to cover the hours. We have nursing supervisors on call 24/7. Granted, I have great coworkers and we usually find a way to work everything out. In my facility, the longest a RN is granted to work at one time is 18 hours (we schedule 12 hour shifts). Also, if you came in voluntarily to cover a shift, you cannot be mandated to stay longer than you agreed because you are there voluntarily. Also, once you are into OT hours, you can no longer be mandated. We can always voluntarily stay. We also receive an incentive pay for covering sick calls and for voluntary OT... $50 for 6 hours and 100 for the full 12 hours.
    Hope this helps you. If it was me, I would be looking for another job already!
    Thank you jlivermore! This actually does help me a lot. Sounds live you are at a great facillity!
  7. Visit  amoLucia profile page
    0
    To CrazierThanYou - regarding that nurse who always comes in late ... my guess is that she's not just oversleeping or running behind. I'd bet she has another job on 3 -11. For some reason, she might not want your employer to know about it. (There might be some story attached there.)

    If she does have another job, her chronic lateness and absenteeism would not be tolerated by your employer, hence her great effort to keep it hidden (by having someone else clock her in). But both she and her pal-in-cahoots are most probabably facing termination because of the time clock deceit. (I'll bet that person who clocks her in also works on her unit.)

    Just know too, that some people have a trick of clocking in, but then disappearing and not showing up on time on the floor. I WORRY about these types who have UNACCOUNTED periods while at work! I wonder if she disappears while on duty?!? That would really worry me esp with the chronic absenteeism and lateness...


    To OP - I learned to screen my phone calls and I very selectively, and very infrequently return calls (mainly because I know that staffing is the only reason for someone to be calling me). And I'm not interested in being stuck - nobody appreciates the effort. In all my years, only one employer made significant effort to recognize and appreciate staff's help for emerg staffing. (And that stopped after new 'manglement' took over.)

    Once you're in the bldg, you can't just leave - that's a 'given' that goes with the territory that you learn. But you WERE snookered!
  8. Visit  DSkelton711 profile page
    2
    As a manager when I call someone to come in I appreciate it more when someone actually answers even when it is to say "no can do". That way I know that person I don't need to bother further. Not answering makes me keep trying to reach them. So "man up", pick up the phone and say "nope can't do it, maybe another time.". Now if you are in a facility that constantly calls you: Red flag, I would be looking for another job. Those are the times I advocate NOT answering the phone!
    joanna73 and bubblejet50 like this.
  9. Visit  Zapazol profile page
    1
    The governing body says that once I have advised management that I can not stay and give them sufficient time to replace me then they must do so even if they have to replace me with themselves. I also can not be forced to stay and work if I feel that I am unsafe to provide care due to exhaustion. The onus is that if management then does not accept their responsibility to provide coverage then it is management (THE RN-DON) that would be possible taken to have abandoned patients not me.
    redhead_NURSE98! likes this.
  10. Visit  bubblejet50 profile page
    2
    when i worked in LTC my facility was like yours. they started paying a ton of money (up to $20/hr extra plus overtime) to get staff to come in. i picked up a lot of shifts. the DON and ADON would both work the floor only if they had to and only the positions they wanted to. i have seen the entire schedule reworked because they were short CNA's and put nurses on the floor so that they would not have to work the floor. i have had times at my current job that the next shift would call in and i would stay a few extra hours. i would look for a different place to work. those kind of facilities do not care about the care the residents are receiving and want to run with as little staff as possible. in interviews since that position the management is in awe of the ratios and know that i can time manage and prioritize effectively. you learn skills from bad places of employment as well. i would look for a new job and chalk it up to experience.
  11. Visit  joanna73 profile page
    3
    You were helping them out. Staffing is the facility's problem, not yours. In future, should you accept a partial shift, before you have report, say, "I've agreed to such and such time. I need to leave by...Thanks." So everyone is clear that you aren't staying. The end.
  12. Visit  chevyv profile page
    2
    I've learned to not answer my phone when work calls. I've also been told that if I would answer and they mandate me to come in, to let them know that I'm not refusing to come in but I've had a couple of drinks and do not feel that I would be safe to drive or carry a pt load. Never had to use that one, but I've been mandated before and then learned that staffing never called anyone to see if they would come in. Ticked me off.
    Not_A_Hat_Person and JZ_RN like this.
  13. Visit  chevyv profile page
    1
    I would also add to joanna73, to get it in writing before you punch in. Once you punch in, it may be considered pt abandonment.
    JZ_RN likes this.

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