Has anyone had experience with consultants in regard to "improving the coordination of care" being hired by the board to improve performance and patient satisfaction?
They are here to enhance communication between the clinic (yes, just one) and the hospital, improve morale of hospital nurses, and improve morale and behavior of physicians, as well as the effect that these issues have on the public's view of us as a whole.
Really, our ISSUES have been neglected for so long that we are actually excited about the consultants! I tell everyone I see, to really think about the issues they feel most strongly about (and write a few notes down along with specific examples if they can), so that they are ready to respond specifically and articulately, if and when the consultant interviews them.
Any other suggestions?
Apr 30, '03
* adeguacy of training,inservices
* methods for managing workloads and schedules
* opportunities for career advancement
* respect from administrators
* organizational recognition
* workloads and staffing levels
* clarity of roles
* participation in decision making
* payscale commensurate w/knowledge and abilities
Last edit by betts on Apr 30, '03