Nursing Interviews: Basic Post-Interview Etiquette

Some job seekers might be hindering their chances of receiving offers by failing to follow some very basic steps after the interview has taken place. The purpose of this article is to discuss the basics of post-interview etiquette. Nurses Job Hunt Article

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Many job seekers become elated after having been granted that prized interview. After all, it is extremely easy for our online applications and electronically-submitted resumes to forever disappear into cyberspace without notice, so we are naturally pleased when human resources personnel or recruiters call us to schedule the much-coveted interview.

However, the interview should be viewed as getting half a foot into the door because impressing the interviewer(s) might not always be enough to push you past that invisible gate. In addition to making a wonderful first impression on the people who interview you, some basic post-interview etiquette is in order. Without further delay, here is a list of the steps that an applicant should take after the interview ends.

Learn the names, official titles, and contact information of the interviewers

This step can be easily accomplished by asking for personal business cards immediately after your interview concludes. If the individual or people who interviewed you do not have any business cards available, do not be shy about jotting their names and email addresses down onto a piece of paper that you brought.

Write a thank-you note

A well-written thank-you note will reaffirm your seriousness and interest in the position. The purpose of the thank-you note is to thank the interviewers and company for their time and interest in you as an applicant. Thank-you notes must be short (preferably no longer than a small paragraph) and should quickly get to the point. Time is of the essence, so prepare your thank-you note no later than 24 hours after your interview ends.

Sending the note via email is perfectly acceptable. Furthermore, an emailed thank-you note can quickly be distributed to other recruiters, nurse managers, or anyone else who might have input in the company's hiring decisions. If you get the hunch that the person who interviewed you is the traditional type who prefers pen-and-paper memos, feel free to write your thank-you note in a tasteful greeting card or on professional stationary and mail it.

Follow up without bombarding anyone

Wait approximately one week to send an email or place a phone call to follow up with your interviewers if they have not given you a specific time frame. If they have specifically said, "You should hear something by the end of the week," follow whatever time frame they have given. Do not bombard the people who interviewed you with multiple phone calls before the first week has elapsed.

Specializes in ..
Nascar nurse said:
I've been interviewing and making hiring decisions for 15+ years (in LTC). I'm not sure that I have EVER received a Thank You note and honestly, it doesn't bother me one bit. I'm doubtful it would change my initial opinion of an applicant one way or another.

I do agree with following up in one week after an interview. It's unfortunate to admit, but sometimes I just get busy and lose track of time and forget to call an applicant back in a timely manner. I do not mind the call at all but I can tell you those "stalker types" lose the job every time!

Nascar makes two very good points: a thank you note will not 'win' a job if you're not the one (any more than writing a thank you note to a first date will make him/ her marry you, no matter how much you think you're meant for each other!) But, what thank you notes do (and I've received notes from probably 1/4 of those I interview) is remind the interviewer of you and your interview. If the process goes to the next round and the interviewer is trying to decide whether you should be included or not, a genuinely worded (and well written!) thank you note might get you to the next level.

Nascar's other point is don't harass the manager! When someone applies for a job, it becomes that person's major focus and it's hard for them not to become hopeful and anxious for a decision. There is a fine line between polite follow-up and harassment. Before you leave the interview, tell the manager that you are really excited about the prospect of working for them and ask, "When should I expect to hear from you?" Sometimes there are multiple vacancies, and current employees are working 12 hour days, 6 or 7 days a week until those spots are filled--you can be sure a decision will be made quickly; other managers periodically interview people for anticipated vacancies that may come up in the future--in those cases you may not hear for a month or more. If they tell you, "I'll contact you by the end of the week" or, "Decisions have to go through HR and it may take 3 weeks..." don't count out the days, then call them at the end of that business day! Give them a little buffer and either call or email. My recommendation is to send an email; it's easier for them to read and respond to than a VM.

My other recommendation is to check out previous posts people like Nascar have made. When you find someone on here who seems genuine and knowledgeable, 'friend' them and read their posts. It will give you insight into how seasoned nurses think, how managers make hiring decisions, etc. (Sorry, Nascar! Now you're going to get a ton of 'friend requests'!)

This is actually a really nice thread, as I am following your advice as we go!

The problem I am having with following up with the HR nursing recruiter or even sending a thank you note is that they don't accept calls (phone tree), and there is no address or live person available to even send a note to.

I hate to mail a generic thank you note to HR, and unless you leave a phone message in the generic HR mailbox to an HR recruiter, you have no other contact with HR.

How do you get around this? Any advice?

Specializes in ..
Burlshoe114 said:

The problem I am having with following up with the HR nursing recruiter or even sending a thank you note is that they don't accept calls (phone tree), and there is no address or live person available to even send a note to.

How do you get around this? Any advice?

If you had an interview, send a thank you note to that interviewer--you were given their name and contact info when your interview was scheduled.

I've heard of people sending thank you notes after they email their resume--this is way over the top and is not appropriate. Ditto for contact after meeting at job fairs or recruiting conferences. An applicant should follow up only after an interview--don't call, email, or send notes to HR or a manager after you've submitted an application or resume, or after you exchanged cards and spoke to someone at a meet-and-greet or job symposium.

Should u give a thank you card after the interview

Specializes in Case mgmt., rehab, (CRRN), LTC & psych.
appleman said:
Should u give a thank you card after the interview

I would mail a 'thank you' card within 48 hours after your interview took place to thank whomever.

Specializes in ED, trauma.
\ said:
I would mail a 'thank you' card within 48 hours after your interview took place to thank whomever.

What if it's only a phone interview and you have no contact info for the HR person or whoever called??

Specializes in Case mgmt., rehab, (CRRN), LTC & psych.
CP2013 said:
What if it's only a phone interview and you have no contact info for the HR person or whoever called??

This is a tough one. I would send a general thank-you card to the director of human resources to thank them for the interview. Be sure to reaffirm your interest in the position. This move will, at the very least, keep you in their radar.

Specializes in ED, trauma.
\ said:
This is a tough one. I would send a general thank-you card to the director of human resources to thank them for the interview. Be sure to reaffirm your interest in the position. This move will, at the very least, keep you in their radar.

Where I applied, they only give you the general phone # for HR. They don't give you any information regarding their location. Honest to goodness. I managed to get an email and sent an email saying thank you. Other than that, they keep their HR very hush hush.

Matter of fact, my neighbor used to work for this particular HR, she worked from home. They were the "recruiting department" of HR so they didn't have an on site address! How crazy is that?!

I have actual gotten in touch with a recruiting agency in hopes that my resume will find the right hands when it's time for me to start looking for a new grad residency. Human Resources seems like such a road block to clinical professionals. I wonder why they don't use retired RNs for this type of work? Someone who knows what to look for besides a list of a few terms that an applicant needs to have in their application to trigger a response. Very frustrating.

Specializes in Case mgmt., rehab, (CRRN), LTC & psych.
CP2013 said:

I have actual gotten in touch with a recruiting agency in hopes that my resume will find the right hands when it's time for me to start looking for a new grad residency. Human Resources seems like such a road block to clinical professionals. I wonder why they don't use retired RNs for this type of work? Someone who knows what to look for besides a list of a few terms that an applicant needs to have in their application to trigger a response. Very frustrating.

Yes, indeed. Very frustrating.

HR personnel are the gatekeepers to most companies because they filter the applicants, and therefore, strongly impact who gets hired and who doesn't.

Specializes in ED, trauma.
\ said:
Yes, indeed. Very frustrating.

HR personnel are the gatekeepers to most companies because they filter the applicants, and therefore, strongly impact who gets hired and who doesn't.

But often times they don't understand the clinical aspects. I have had recruiters tell me that 16 months of hospital tech float pool experience doesn't qualify for the 12 month of hospital tech experience? I asked why and they said "we didn't realize you had more than 12...sorry"

REALLY?!? Argh.

Specializes in public health.

I interviewed a week ago for a health department job. I actually called my interviewer the next day of my interview. Thanked her for giving me the interview, told her again how much I would love to work there, asked a few questions that I forgot to include during the interview. But I never heard back from her. So should I call her again or email her? Would that be seen as harassment?

Nascar nurse said:
I've been interviewing and making hiring decisions for 15+ years (in LTC). I'm not sure that I have EVER received a Thank You note and honestly, it doesn't bother me one bit. I'm doubtful it would change my initial opinion of an applicant one way or another.

I do agree with following up in one week after an interview. It's unfortunate to admit, but sometimes I just get busy and lose track of time and forget to call an applicant back in a timely manner. I do not mind the call at all but I can tell you those "stalker types" lose the job every time!

I have also been in a position to conduct interviews, and the hiring process, and frankly, the places I have worked, I have worn so many hats that dealing with job seeking emails, thank you notes, and phone calls are a pain in the rear. I think it is not so bad when HR is JUST HR, but in smaller places, you are often a floor nurse, aide, management, conduct audits, etc. etc. I usually told someone something like "if you do not hear from me by such and such time, I am sorry, but a more qualified candidate has been selected" I have however, appreciated a well versed individual, who shows up early, is dressed appropriately, and understands the position that was being interviewed for with reheorificed responses, and not all "ah... well... " fill in the blanks.

For those job seekers out there and as an fyi, most nurses are fluent in B.S., so if you do not have the experience in a particular area, do not try to sugar coat it and make yourself sound better than what you are. Enthusiasm is good but acting like you have done it all, is "off-putting". My advice? know your worth, and while you may need the job, do not name drop, do not act like you are better than everyone else, and be honest about your experience. I have sent people on to do a 2nd interview simply because they were very personable and I felt they would be a good team player.

Just MY take on what I have done in my career.