Drug Rep Hassles
- 0Jan 11, '13 by AngelfireRNDoes anyone else have issues with drug reps? I realize that they have a job to do, and I would never attempt it. What I take exception to is when they park themselves in the middle of traffic and refuse to move, even when they can see we are incredibly busy.
We have a designated area for samples and that is where the reps are expected to wait. That rarely happens. Either they're parked in our triage area or in our lab. Some try to grab me as I go by with a patient. Some have been so bold as to tap me on the shoulder WHILE I'M DRAWING BLOOD and ask if I have 'just a minute'.
And then there's the one who finally took the hint and quit coming. She had the gall to tell me that the reason I didn't like her drug, which was a new formulation of a very old medicine, was because I 'didn't have enough under my belt'! She just could not understand that Doc and I had not had one successful trial of said drug. Every complaint a patient made, she blew it off. It took me telling her that I would never write it again to sink in. She insisted on speaking to Doc, and set up camp in our triage for over an hour before she got the hint. We had been telling her we did not like the drug for six months.
Do your clinics have a designated area for reps? Any ideas about how to streamline this situation a bit?
I love my reps, they're great! I know they have a job to do, but I'd like to do mine, too.
- 0Jan 11, '13 by BCgradnurse GuideI haven't had any negative experiences with drug reps. The ones I deal with are polite and respectful, and don't interrupt us when we're with patients. They've helped me learn about their products, and have often gone the extra mile to help me get medications for patients who can't afford them. I work in a specialty practice so I'm dealing with a narrow range of diseases and medications, and am not inundated with a million reps, and that may make a difference.
- 0Jan 11, '13 by nursetimWow, all the reps I've come in contact with have all been good to go. Good info about a disease process is always good. I'd contact the pharm company they represent and tell them they are not being represented very well. I'm pretty sure you'd see either a change in attitude or personnel.
- 0Jan 12, '13 by mammac5I worked in apractice in the past that did not allow any reps to come in. It was a teaching practice and they didn't want the interns and residents to be influenced in their prescribing choices. Pros: No interruptions to patient flow and no obligation to stop what you're doing to chat or have lunch. Cons: No samples of products for patients and no info on new drugs coming to market.
- 0Jan 13, '13 by PsychiatricNPI have always had positive interactions with the drug reps that call on the clinic that I practice in. My medical assistant is great about serving as a gate keeper, because my schedule is usually packed tightly with 15 minute med checks. The MD that I replaced did not talk with drug reps. I have found that the information they provide can be useful (if considered with other sources of EBM). I appreciate the samples that they provide (especially for a couple of anti-psychotics that my patients could otherwise not afford) and the information regarding what is being covered by insurance plans, etc. The staff enjoy the lunches they provide too.