I understand that when things go not as expected, or people don't feel they got the care they deserve, they have a right to be upset. If it was due to a mistake a nurse made, I understand feeling it was the nurses fault. But I don't understand the "fire the nurse" over everything mentality.
I was talking with a girl who went to the hospital thinking she was in labor. They kept telling her she wasn't, 3 different nurses apparently checked her, and said she was only dialated to a "3ish" She was sure she was in labor, a veteran nurse overheard and volunteered to check. Sure enough she was at a 7, and they had to rush to get things ready. Had they discharged her, she would have delivered at home.
Understandably she's upset. But she kept talking about "those idiot new nurses", and other things. She does think the nurses got in trouble, the doctor and the veteran nurse were very upset. She was saying she's was going to "Follow up and she thinks they should be fired"
I and another nurse were talking to her. We explained that while no one wants to be the learning experience, if you fire every nurse who makes a mistake due to being new, than you will be left with nothing but an influx of new nurses, because no one will have a chance to learn and become experienced.
Yes, these nurses should be educated. Yes the situation should be assessed and things addressed, as it could have had a very different outcome. But I just get so frusturated with the FIRE THEM NOW mentality:madface:
Ok, sorry vent over. I just needed to vent to people who would understand. Thanks for listening.