Bossy Unit Clerks - page 6

Does anyone else here have a problem with bossy Unit Clerks? The unit clerks at my telemetry unit seem to add to the already unbearable stress levels. I don't know how to deal with them because... Read More

  1. by   doodle...RN
    [QUOTE]Originally posted by Teshiee
    I respect you and you respect me. Simple.


    Well, that's a good start with this situation. I'm having similar difficulties in that we have no ward clerk at all and only one nurse's aid for the weekends(I work all weekends). census is usually in the 20's-30's. charge nurse says it's always been that way. Since I'm new to the facility the aid does not help me, but assists the other nurses. I asked for her assistance only one time and she got very rude with me telling me to do it myself...

    I called the house supervisor and she sided with the nurse's aid!

    I can't work like this every weekend.
  2. by   deespoohbear
    I would be honked off if I found out an employee who had no business to was looking at my personal files. I once had a nurse who worked for our home health dept ask me why I had been in the hospital. I was dumbfounded, because I had not been a pt. I had some blood work done and that was it. I told the home health nurse this, and her response to me was "$800" worth? My jaw dropped to the ground. The blood work had been done as part of an infertility work-up, which I didn't want publicized. The only thing I could figure out is that my name had appeared on the hospital census list that the home health dept gets everyday, and "Jane" looked up the information in the computer. I reported it to the Assistant Executive Director of the hospital, but I don't think anything was ever done. I hope your unit clerk gets the book thrown at him. I would think with all the new HIPPA regs and stuff, this would be a direct violation of the new laws. Report it up the chain of command, making sure you document times and dates you speak with people. Does anyone else see this ward clerk do this? If so, see if you can't get them to go with you to report the violations. Good luck and keep us posted.
  3. by   mattsmom81
    Deespoohbear, you have a lawsuit in the making...breach of confidentiality big time!!

    If you don't want to see an attorney, I would consider at LEAST notifying the BON...this was VERY unprofessional behavior on this nurses' part. Unbelievable what some people think they have the right to do and say!!!
  4. by   teeituptom
    Howdy yall
    from deep in the heart of texas

    You tell her mattsmom, you are absolutely right on
  5. by   belovedjan
    I know this is an old,old, post, but I am a unit clerk and some of us become bossy because we lose our innocence rather quickly. i respect nurses and other staff, but have been so abused by lazy rns who eat at the desk and order me around while looking at youtube. my job is to help nurses put in orders and do other misc. things for them, but i had a b**** agency nurse demand for me to type up a paper for her her other job. i was stupid enough to do it of course. doctors yell at us too as well as patient families who think i might be a nurse! i am constantly interrupted and orders are shouted out at me. I remember even being a brand new unit clerk and was belittled by this new nurse because i asked her for clarification on a med before putting it on a med sheet. she scoffed at me and asked my why i didn't know it when i should have learned it in "unit clerk schooling". where i work unit clerks do not need "schooling" just office background and tolerance. I am still a kind clerk but now i will stand up to a b**** nurse for EVER, talking down to me. we all have important jobs! when i was younger, i used to call out often ( just enough not to get fired for occurrences) out of fear because some horrible acting rn's made my job so miserable. let them answer the phone and get call lights from their angry patients because no one is going to the room fast enough! I have had good rn's too, but sometimes the nasty, miserables stick in your head. not that anyone is going to read this post, but try thinking twice before using the unit clerk as your personal secretary!
  6. by   NursingAgainstdaOdds
    Quote from belovedjan
    I know this is an old,old, post, but I am a unit clerk and some of us become bossy because we lose our innocence rather quickly. i respect nurses and other staff, but have been so abused by lazy rns who eat at the desk and order me around while looking at youtube. my job is to help nurses put in orders and do other misc. things for them, but i had a b**** agency nurse demand for me to type up a paper for her her other job. i was stupid enough to do it of course. doctors yell at us too as well as patient families who think i might be a nurse! i am constantly interrupted and orders are shouted out at me. I remember even being a brand new unit clerk and was belittled by this new nurse because i asked her for clarification on a med before putting it on a med sheet. she scoffed at me and asked my why i didn't know it when i should have learned it in "unit clerk schooling". where i work unit clerks do not need "schooling" just office background and tolerance. I am still a kind clerk but now i will stand up to a b**** nurse for EVER, talking down to me. we all have important jobs! when i was younger, i used to call out often ( just enough not to get fired for occurrences) out of fear because some horrible acting rn's made my job so miserable. let them answer the phone and get call lights from their angry patients because no one is going to the room fast enough! I have had good rn's too, but sometimes the nasty, miserables stick in your head. not that anyone is going to read this post, but try thinking twice before using the unit clerk as your personal secretary!
    Gee, thanks for making your first post at ALLNURSES so positive.

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