TJ'sMOM 2,390 Views
Joined Sep 17, '12.
Posts: 12 (50% Liked)
Ashamed to admit, the worst visitor I ever experienced was my own Wicked Stepmother, & to this day, I give credit to the many nurses who put up with her endless BS.
My dad went into the ER with SOB due to pneumonia after having a bout of influenza one year. Initially, it didn't seem too bad-Wicked had called me late that morning to tell me he was in the ER & was being admitted to a Med/Surg floor. She let me speak with the nurse, who stated he needed IV antibiotic & resp. support. Since everything seemed under control, I decided to go work my 3-11 shift that day.
About 3 hrs. into my shift, Wicked calls me at work, wanting me to have my dad transferred to the hospital I was working at. When I asked why, she claimed she ran into somebody she knew whose family member was there & this person had trashed the hospital on many levels, but had not come up with anything specific or serious. I explained I couldn't just have dad transferred, that if I did he would have to go thru the ER again because he didn't have an MD on staff in this hospital. I added I personally felt it best he stay where he was, because his MD was on staff there & that hospital was less than 10 minutes away from the Retirement facility they were both living at.
Eventually, dad had to transfer to ICU to be intubated-they had tried CPAP, then BiPAP, but he refused to cooperative with either. This prompted another call to me. What she was saying made no sense, so she let me speak to the MD, who said he felt vent support was needed for 24-48 hrs. This was on that Sat. night-by Tuesday, he was off the vent but not quite 24 hrs. later, started getting very compromised. They had to call a code & re-intubate. Later that week, they put in a trach to be able to remove the ET tube.
Wicked would get frustrated & upset with me when I didn't have an answer for something. I explained numerous times I had no critical care experience & required explanation from the drs & nurses sometimes to be able to understand what was happening. One day she was ******** at me when the nurse who frequently took my dad told her no nurse could be an expert at every type of nursing.
After about a month, they were not able to wean dad from the vent, although he could come off for a few hours during the daytime.
He was transferred to an LTAC on the same campus & that's when the problem really started. Wicked, of course, was used to ICU where the nurse usually only had one other pt, sometimes not even that, so was always very visible. The way the LTAC staffed was way beyond ridiculous & I saw that the first time I was there. All the nurses were very competent, caring & hard-working-they just had entirely too many very acute pts. Wicked would get upset when she'd turn on the call light & nobody came in a second or two.
If one of CNAs would answer the light, Wicked would expect them to drop everything & would get highly irate if the CNA explained what she wanted was something the nurse had to do & the nurse was busy with another pt. Wicked picked up the practice of just
walking up to the nurses' station, thinking that would get her what she wanted faster, then would get mad because if anybody was there, it was the unit secretary, who usually couldn't do what she wanted, anyway. I tried unsuccessfully & many times to explain all this, but Wicked was convinced these nurses were just lazy & incompetent.
From my perspective, I was so embarrassed for the way Wicked consistently acted, I usually made it a point to only visit in the evening, when I knew Wicked had gone home. I always thanked the nurses for everything they did & tried to help as much as I could.
I actually apologized to some of the nurses because Wicked was usually there all day, every day, making life very difficult for both my dad & the nurses. My dad was able to understand when I explained the difference between ICU & LTAC staffing & that sometimes a pt. had to wait for something because something more pressing had to be addressed.
After about 3 weeks on the LTAC, dad was successfully weaned off the vent, went to an acute rehab for 3 weeks, then returned to Assisted Living. Several years later, Wicked still p!sses & moans about how horrible the LTAC was & I don't even try to tell her the reality. Every day, I'm grateful to the nurses who took care of my dad during that illness & feel bad for all the crap they had to take off Wicked.
Sorry my post is long, but I thought it would be good for nurses to read about a problematic family member from a nurse's perspective.
Oh my frekin' heck! What is wrong with people? I see why my hubby quit nursing after 30 yrs. and I'm still considering nursing school because I want to make a difference. But not undermined by idiot family members and BFs!!
So happy that I work in a hospital were all visiting is under the control of the nurses. A spouse saying they have a right to visit doesn't carry any weight in our units. If the nurses feel the rpesence of any family member is harmful to their patient we forbit them from visiting. Our managment and security back us up on this.
Two or three times I have walked in my room to find a family member pouring varions liquids from Pepsi to Irish wiskey into the mouth of my intubated patient.
I was in a paediatric ward and had come in at 7AM for the hand over and at 11AM I had just come back from my break which wasn't even that long and two parents of a child who had come in were standing around so naturally I approached them and asked if I could help them. They began telling me that they had been "standing here for ages" so I politely told them that I am sorry they had to wait and had just come from my break but I was more than happy to help them to which they sarcastically responded "oh, so they have breaks now when they should be doing their job". Now I'm more than happy to cut short a break or delay one entirely if it means that someone needs my help but since there was an entire wall between me and them during the time I was away, it was a bit difficult to know they were there since I'd left my x-ray vision down in radiography. I just don't understand sometimes how patients and their families can expect us to give quality care and then have a go at us without taking into consideration the length of our shifts and how many shifts we've had to do in a row that week. I wouldn't change what I do for the world but some people just don't understand
Had a patient admitted with stoma bleeding and inflammation. We eventually found out her husband liked the stomal sex... Yuck!
Some people is just a hot mess. I would of called the animal patrol, rights....on that Milton, what a terrible person to do that to dogs and then have the audacity to come to a hospital and say that to his sick wife. He is sickening!
This is ridiculous. My mouth dropped to the floor.
The worst patient I ever had was an older woman (50) having sex in a semi-private room. (with her 30 year old son.) Needless to say, everybody got called into that situation, SW, APS, nurse manager, risk management.( The roommate got moved to another room.)
Wow. I worked ER as a tech on nights and was (literally) running to pick up drugs for a pedi code in progress. There was also a second adult code and a third critical patient. All 3 physicians were occupied. The place was packed on a hot summer night.
Normal people when you explain that a child (or anyone else) is critically ill or injured say a silent prayer and go back to waiting.
I was physically blocked by a large, loud woman. I nearly crashed into her. I politely explained that the physicians are busy with critical patients and I had to run an emergent drug from the pharmacy to the team. People are seen in order of severity. She started yelling (wasn't really listening) when she started flailing her arms I said "excuse me, I need to go" and ducked under and delivered the drugs. She tried to grab me and yank me back. Security grabbed her arm. I made it back to the kiddo who although we flew him up to the specialty hospital did not fare well post drowning. (The 30 second delay had no effect. The 5 minutes unsupervised by a pool was more of a detriment to the beautiful 3 year old)
I found out later what the lady was yelling about as the security guard wrote me up commending me for maintaining professionalism under duress...it wasn't a family member with an acute injury or illness. It was her "man friend" with chronic back pain for 3 years or so that she felt should be seen emergently. At 3AM. On a busy July weekend. The patient was sleeping, waiting his turn, and oblivious to his "friend" attempting to assault ED staff on his behalf. Apparently the security guard was amazed that I was so polite and managed to walk away without her snatching me...
I once had a pt that was admitted for tampering with her stoma to make it bleed and hurt so she could get pain meds (dilaudid, of course). ... Apparently she met a gentlemen out there smoking, ... she gave him a blow job.
Sounds to me like some patients need to return surveys with bad marks for the hospital not keeping them safe by failing to keep nutcases and abusers away.
I could, but Press Gainey must be served.
The family who shows up on the unit at 0230, expecting to be allowed to wake their post op father who just went to sleep.
After I've administered every narcotic known to nursing to get him to sleep.
All because, "We've just driven 6 hours to get here".
You can't wait til morning?
All of these people sound despicable but I want to clobber Milton the most. What a jerk! People like that make me sick.
Daughter was staying in the room for her dying mother for around a week. Mother passes. Wake daughter up to inform her, and allow her a few minutes alone with mother before we prepare her for the transfer to funeral home. Go back in the room and daughter has gone back to bed AND placed the oxygen back on mom's face!
Remove oxygen, wake daughter up again, ask for funeral home info. She gets up with a heavy sigh, opens her address book and plops it down on deceased mother's chest, flips through it and gives me the info.
Make the phone call, go back to help daughter pack up the room. (This is a small, rural hospital and the room in question is the only available room in the facility- ER has a patient waiting for bed placement.) She's back in bed and (of course) oxygen is back on mother.
Funeral home guy arrives. Wake up daughter again (after removing oxygen yet again so funeral home guy won't think I'm completely nuts.). Daughter produces a picture of deceased and tells funeral home guy that this is how she wants mom to look in casket. He, very kindly, says "I'm just the person who transports. When you have your appointment to make arrangements, the funeral director will get all of this information from you." After transferring the remains to the cart, daughter comes out of the bathroom with two outfits on hangers. Asks funeral guy, "Which should I wear to the viewing and which for the funeral?"
Funeral guy beats a hasty retreat. I get a cart to assist daughter with moving stuff out. She hands me her car keys and says "When you finish packing up, put it all in my trunk." Um, no. She finally vacates room, I have a CNA assist her with getting everything to the parking lot. But, of course, she returns and asks to see the menu so she can 'order breakfast'.
The CNA that participated in this craziness with me lives near me. It's been 10 years, and we still just break out in hysterics every time we make eye contact.
I think Milton would get reported to APS and the ASPCA.
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