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Managed care



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Sep 19, 2009 06:28 PM

Managed care

by Rascal1 Premium Member

Does anyone track and follow managed medicare pts. on their short term rehab. unit?
And if so,do you know why or how these pts.come to fall under the managed care payer
source rather than Med.A after having a 3 day acute hospital stay? thanks...


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13 Comments
No. 1
from Talino
Old Sep 21, 2009, 09:10 AM

Default Re: Managed care
This is called Medicare Advantage Plans (MAP) which a patient had previously enrolled in to avail of Medicare benefits rather than the traditional Medicare fee-for-service, as you call it, Medicare A.

It is important to know how the MAP contractor pays for skilled services rendered by the SNF. Some have a predetermined rate that your billing dept. must be aware of prior to admitting the patient. Others may require the completion of MDS to determine payment based on RUG scores (these MDSs are not required to be transmitted but kept on file for the contractor's reference).

The MAP can deny coverage at a certain point even if the SNF believes skilled service is still necessary, making the patient financially responsible thereafter. Hence, regular communication with the contractor (usually by a biller) is necessary. Often, these MAP limitations drive beneficiaries to disenroll from the plan and switch to traditional Medicare. When this happens, the MDS Coordinator must be alerted immediately so a required MDS/PPS assm't can be conducted timely when traditional Medicare takes over.
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No. 2
from Rascal1
Old Sep 21, 2009, 11:32 AM

Default Re: Managed care
Thanks for the reply. I just did a brief and painful four weeks at a large SNF w/ a short term rehab. I had applied for an MDS position there,upon completing the required fire safety,hepatitis..I was sent down to the MDS office,where I met one of the others and had a brief orientation to the managed care process. Wow, was I in shock! Their short term rehab.unit consists of mostly managed care w/ little Medicare! Our job,two of three of us was to copy and fax.chart information every week,respond to phone calls and requests for more documentation from the managed care companies. And we were respondsible for completeing all the MDS's. What causes such a huge proportion of managed care patients ? thanks..
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No. 3
from Talino
Old Sep 21, 2009, 12:08 PM

Default Re: Managed care
Originally Posted by Rascal1 View Post
What causes such a huge proportion of managed care patients?
Cost primarily plus add'l benefits - Medicare Advantage vs Original Medicare sample only.
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No. 4
Old Sep 26, 2009, 11:57 AM

Default Re: Managed care
Yes, I feel your pain. You are doing CASE MANAGEMENT!!!!!! Why facilities think that MDS co-ordinators can do managed care case management is a huge mystery to me. Many of these plans do not follow medicare guidelines, and you end up becoming the bad guy who has to go in and tell someone who can barely crawl to the bathroom on all fours that they now qualify for a "lower level of care" because they have junk for insurance.
I realize I am venting, but the point here is that these plans are not paying as well as Medicare, and they are costing the facility big buckets of money when they pay by level instead of RUG, and they have to turn over in 14 to 21 days usually despite the fact that they may have a dense stroke that will require 6 months of daily rehab to be able to possibly feed themselves!
Give me straight Medicare, and I will make your facility a profitable place, but when you bring in the expensive managed care patients, and you pay me to stand around a fax machine all day, your facility will be losing money.I HATE MANAGED CARE!!!!!!!!!!!!!!!!!!
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No. 5
from Rascal1
Old Sep 26, 2009, 12:15 PM

Default Re: Managed care
Hi Susan! Vent away! I'm doing it!

This placed hired me to be an MDS Coordinator,but come to find out IT IS case management,I've never done it! I was fired in four weeks because they wanted someone to jump in and run with it! Do I have a "leg to stand on?"
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No. 6
Old Sep 26, 2009, 04:54 PM

Default Re: Managed care
If you've never had any training in case management, it is an abomination that they expected you to do this under the guise of MDS. I'm laying odds it was a Kindred facility?
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No. 7
Old Sep 27, 2009, 08:38 AM

Default Re: Managed care
Just a few comments--on what kind of leg are you looking to stand? You got fired because they wanted someone else. Most places can fire you for just about any reason. I have a union in my building but until the probationary period passes, I can fire someone because I don't like their socks! (not that I would, but you get the point.)
I agree....sounds like a Kindred facility. I was the PPS MDS coordinator for a very busy Kindred facility. We averaged between 25 and 28 Med A patients. I was extremely well organized and had no problem managing the load. Then they decided that I should take over as managed care coordinator as well. We had 5 different contracts with at least 10 different forms and ways to communicate updates. I finally told them it was folly to expect one person to do both so the ADON got the managed care stuff. When I was promoted to ADON, I got the job back. You have to be really organized to do the job and make sure you know what day the update is due and what each insurance company expects. Honestly it was one of the most difficult jobs I had.
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No. 8
from Rascal1
Old Sep 27, 2009, 12:31 PM

Default Re: Managed care
I appreciate your thoughts. They did hire me under the guise of MDS care plan Coordinator and that was indeed
how the job was posted in house. I was excited initially about the new challenges,however without the aid or
assistance of my coworkers in our office I became discouraged. It was very clear they were already inundated
with their own heavy workloads. Even the DON called it an "eat or be eaten environment."

It had been two years that I had been away from nursing and it's simply amazing how quickly the workplace
climate has changed,even withstanding the current economic difficulties.
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No. 9
from Rascal1
Old Sep 27, 2009, 12:39 PM

Default Re: Managed care
It was 'nt a Kindred home,but a privately owned home of several they own.
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