I have heard that passengers from planes diverted to Toronto area airports had to sleep in the terminals. All passengers in the Atlantic provinces were billeted with local families, schools were closed and the emergency response system kicked in to arrange emergency shelters. Local businesses donated food and toiletries and voliunteers were onhand to tend to individual needs or to just chat. In Gander the number of passengers outnumbered the population two to one, but everyone who wanted to stay with a local family instead of at a shelter did so. Lines to offer assistance were jammed. Now, if it is true that Toronto passengers had to sleep in the terminal, that is disgraceful.
What is going to be done to provide a better response in the future? It is a real embarassment to the rest of Canada- they need to get their act together.