Nurses on Call Center Industry

spongebob6286, BSN, RN · May 3, 2011

its better to have source of income while waiting for a nursing job. atleast you are produtive.

mikeru22 · May 3, 2011

Hi, like you I'm an RN by title who works with the largest BPO employer of 2010 as tech support representative. I graduated in 2008, took the NLE in November 2008 and became an RN in March 2010. I took my IVT in November 2010 & had just signed up for BLS for May 9 just yesterday.

There may not be sufficient posts in hospitals all over the country to accommodate us but on your free time, I suggest you pass resumes to different hospitals & continue working at call center while waiting.

Like whatever storms and crises, this too shall come to pass. Oh by the way, V. Luna Medical Center is currently accepting applicants for their RN residency training for August 2011. The initial step is the qualifying exam. If you're interested see this link and sign up for the qualifying exam and who knows this is the chance that you've been waiting for

marvsxxix · May 20, 2011

it is also important that you always follow up the applications you sent to each institution :)

Ra!nne, RN · May 22, 2011

Just like you, I'm in the call center industry since I passed the NLE last 07. Though I had my training last 09 at AFPMC as an RN Resident, it was never an assurance that I'll get a decent job as a staff nurse there or at any other hospitals. The chances of being hired as a staff nurse are becoming slimmer especially if you are not affiliated with anyone inside the hospital, no matter how good your qualifications are.

It is indeed frustrating for us who have the heart to serve as nurses but were never given the chance. But as they all say, we should never lose HOPE. The challenge that remains for all of us would be on how to retain and enhance the skills and knowledge that we gained as nurses way, way back. We cannot deny that as we continue to learn new things from our current work, we tend to lose the knowledge that we had in relation to our profession. We must have the initiative to have continuous learning not just for our own sake but also for the sake of our future patients.

As for me, I'm still waiting for some good news from PGH since I passed the panel interview last 2010. So while waiting, might as well enjoy the type of work that I have now and stay focused on what I really want to be. By the way, I'm currently a bid support specialist and I no longer take in calls. I am enjoying my work but I really prefer to practice my profession. When the right time comes, I hope I'll be ready... and become the BEST NURSE that I can be.

spongebob6286, BSN, RN · May 22, 2011

it is also important that you always follow up the applications you sent to each institution :)

so true. sometimes they just get piled up and forgotten

mikeru22 · May 27, 2011

Just like you, I'm in the call center industry since I passed the NLE last 07. Though I had my training last 09 at AFPMC as an RN Resident, it was never an assurance that I'll get a decent job as a staff nurse there or at any other hospitals. The chances of being hired as a staff nurse are becoming slimmer especially if you are not affiliated with anyone inside the hospital, no matter how good your qualifications are.
It is indeed frustrating for us who have the heart to serve as nurses but were never given the chance. But as they all say, we should never lose HOPE. The challenge that remains for all of us would be on how to retain and enhance the skills and knowledge that we gained as nurses way, way back. We cannot deny that as we continue to learn new things from our current work, we tend to lose the knowledge that we had in relation to our profession. We must have the initiative to have continuous learning not just for our own sake but also for the sake of our future patients.
As for me, I'm still waiting for some good news from PGH since I passed the panel interview last 2010. So while waiting, might as well enjoy the type of work that I have now and stay focused on what I really want to be. By the way, I'm currently a bid support specialist and I no longer take in calls. I am enjoying my work but I really prefer to practice my profession. When the right time comes, I hope I'll be ready... and become the BEST NURSE that I can be.

I totally like what you said. Who knows I may even be following your footsteps. I am still employed in a call center catering American clients. I took the RN residency qualifying exam at V. Luna 2 weeks ago and I'm really planning to apply at PGH no matter what. I hope everything goes well for all of us. :up:

Ra!nne, RN · Jun 2, 2011

I totally like what you said. Who knows I may even be following your footsteps. I am still employed in a call center catering American clients. I took the RN residency qualifying exam at V. Luna 2 weeks ago and I'm really planning to apply at PGH no matter what. I hope everything goes well for all of us.

Thanks for liking. :) The training that I had with VLUNA was really worth it. It's one of the best place where you can apply your knowledge and skills and differentiate theory from reality. Of course, don't forget the words "discipline" and "responsibility". You'll know them when you're there. Also, your learning depends on the area where you'll be assigned to but nevertheless, you'll get the experience you need. You'll eventually get tired and lose motivation but be patient. Your dream of becoming a "practicing" nurse is at hand. If it doesn't work, another door will be opened so don't lose hope.

By the way, just had my final interview with PGH and gladly, I passed. Just don't lose HOPE. It's really frustrating but I know this long wait will have an end. Everything will be in its proper places... WE will be in our right places. :)

mikeru22 · Jun 4, 2011

Thanks for liking. :) The training that I had with VLUNA was really worth it. It's one of the best place where you can apply your knowledge and skills and differentiate theory from reality. Of course, don't forget the words "discipline" and "responsibility". You'll know them when you're there. Also, your learning depends on the area where you'll be assigned to but nevertheless, you'll get the experience you need. You'll eventually get tired and lose motivation but be patient. Your dream of becoming a "practicing" nurse is at hand. If it doesn't work, another door will be opened so don't lose hope.
By the way, just had my final interview with PGH and gladly, I passed. Just don't lose HOPE. It's really frustrating but I know this long wait will have an end. Everything will be in its proper places... WE will be in our right places. :)

You're welcome Ra!nne, I'll definitely keep that in mind. Goodluck Ra!nne, I will be waiting for the time when PGH is accepting applicants again for the staff nurse position.

deejsilog · Sep 7, 2011

I worked in a call center for 2 years and currently working as a RN in a tertiary hospital here in Cebu... all I can say is their is a BIG difference between the pay. But if you look at it in the long run, the rewards will be BIG as well. So, I'm on my first year now working as a RN struggling to survive on the meager salary (not to mention a heavy work load!). I hope all this pays off in the future. :) To all those working in the BPO industry and still aspiring to be a nurse, DON'T GIVE UP! Don't expect the transition to be easy though. AJA AJA! :)

onlinemichael · Sep 7, 2011

deejsilog, you're doing the right thing. like i said before, right now i'm working in a healthcare call center here in the u.s., and they prefer to hire nurses with at least 3 yrs clinical experience with computer skills and call center experience. most of the experienced nurses who apply have a lot of clinical experience (10-20 yrs) but very little computer skills and no call center experience, so when hiring here resumes you will have an advantage over them. good luck!

deejsilog · Sep 7, 2011

deejsilog, you're doing the right thing. like i said before, right now i'm working in a healthcare call center here in the u.s., and they prefer to hire nurses with at least 3 yrs clinical experience with computer skills and call center experience. most of the experienced nurses who apply have a lot of clinical experience (10-20 yrs) but very little computer skills and no call center experience, so when hiring here resumes you will have an advantage over them.good luck!

That sounds interesting Michael. I just sent you an e-mail regarding your job. Hoping for your reply. 