GRRRRRRRRRRRRRRRRRRRRR!!! Vent, vent, vent!! - page 2
Today I got something I knew was coming. An official complaint from a patient - the first in my entire career. Now, luckily I already know that everyone is backing me up from management to the... Read More
Jul 20, '07Wow - I was so surprised to see this too!
Well I got the senior staff post & have been put on the managing in a care environment course since all this happened.
Never heard another thing after submitting my side of the story.The Consultant basically told her where to go I think!! I know he told the DON that she was a troublemaker & not to be believed.
It did hurt at the time though, I think when you know you haven't done anything but equally know you're going to get that complaint it's a horrible, horrible feeling.
Thank goodness I had "Allnurses" to vent at when it happened. I can thoroughly recommend this site to anyone who has something to get off their chest you guys are a great help & support!!