Quote from jehnsenigoe
Thanks so much for the info, I really appreciate it. I'll be looking into those programs asap.
On another note, does anyone have any advice on making an official complaint against CGFNS? I am absolutely appalled at their service (which I have paid $540 to NOT receive). First, they have delayed me over 6 months in getting my nursing licence, and now they are telling me I am missing these clinical hours, when only last week they emailed me saying that everything was accepted and all I needed was NCLEX. Clearly they have no idea what they are doing, and frankly I don't see how they are even qualified to judge my credentials when all they do is screw up constantly. Oh, and just today I checked my application status and after weeks of saying "Meets all program requirements" one of my credentials now says "Received but not accepted". This is getting ridiculous now, I am at breaking point. They have now caused me a great deal of emotional pain and loss of income due to not being able to start working for an extra 6 months (and now even more).
So I'm looking into making a complaint with BBB (Better Business Bureau). Any advice from anyone who has done this before would be great. Thanks.
Just to make a point here
The BBB accepts input from the public and rates companies ..... it doesn't have much power to do anything about poor service.
Many companies don't even bother responding to their communication ( from what I've gathered with my reading).
You would need to go and see a lawyer if looking for some redress from CGFNS.
I would advise keeping on at CGFNS and asking to speak with a supervisor. You would need to find out what's missing and try and address the problem quickly.
In my case .... everything was in order within the first six months and they then failed to issue a report within the timeframe.
There was nothing I could do because they failed to respond to all communication once all was in order
I gave up sending letters and emails to a brickwall
Not everyone has such an abysmal experience with the company.
Many people manage to get their orders completed despite a lot of trouble.
And then there are some people who manage to sail through (much smaller group I would imagine)