Answer only the question that was asked. Do not volunteer any information. If you don't kow the answer to a question be honest---tell then you don't know but you will find out---then do it---find out and report back to them.
*Wash your hands after passing to each pt.
*If you have to give eye drops, ointments, or any other medication besides pills make sure you wash your hands and put on clean gloves between each application
*Make sure you verify the identity of the surveyor when she introduces herself by checking her badge
*Knock before entering a pt room
*Pick the easiest pt to pass meds to - someone who takes the meds without diff, someone who has very few meds, and/or someone who has easy meds to prepare. They have to see a specific amt of meds so if you do well they won't watch your whole pass.
Make sure you wear gloves when doing glucostix and injections.
*Turn any paperwork you have on your cart upside down, minimize your computer screen and lock your cart anytime you have to walk away
*Go slow and try to stay calm and relaxed!