Allheat Orders?

CarVsTree · Mar 21, 2005

I ordered some items of the allheart website feb 12 and it still hasnt arrived... have any of you ordered stuff from there and had this slow delivery rate? ive contacted them but have received no reply.thanks!

Absolutely the norm for Allheart. They never seem to have anything in stock. You should have received an e-mail telling you what was on backorder though.

Ayvah, RN · Mar 21, 2005

took me over a month to get my order

LauraF, RN, ASN, CNA, LPN, RN · Mar 21, 2005

I bought some lab jackets with my name embroidered on them. I received them within a week. So I just ordered a scrubs jacket. I hope I don't have to wait for it. :rolleyes:

LauraF, RN, ASN, CNA, LPN, RN · Mar 21, 2005

I also got something connected with fedex or UPS to track the item the first time. Did you get a way to track your order?

Mika8 · Mar 21, 2005

no i didnt get anything yet.. they have terrible service

Altra, BSN, RN · Mar 21, 2005

Oh boy, don't get me started on allheart.com. I ordered from them once - won't make that mistake again! :angryfire

I'll spare you the details of my ordeal, but it took 5 weeks for me to receive items that were not even out of stock.

By far the worst customer service I've encountered in a long time.

I'm sorry you have to deal with this - here's hoping you get your items as soon as possible.

LauraF, RN, ASN, CNA, LPN, RN · Mar 22, 2005

I just got an email in my junk mail folder that my stuff was back ordered. I just told them to cancel the order.

LauraF, RN, ASN, CNA, LPN, RN · Mar 24, 2005

I got this in the mail today.

Hello

The order was canceled per your reqeust.

Please let us know how we can further assist you.

Thank you for your business!

AllHeart

-----Original Message-----

From: laura felty [mailto:[email protected]]

Sent: Wednesday, March 23, 2005 6:10 PM

To: Jackie Blakeney

Cc: [email protected]; [email protected]

Subject: RE: AllHeart Customer Notice

Please cancel my order as I requested. I do not have time to wait for

this item. I expect confirmation that this order has been cancelled and

that no charges will be on my credit card.

Thank you,

Laura Felty

>From: "Jackie Blakeney"

>To: "laura felty"

>Subject: RE: AllHeart Customer Notice

>Date: Wed, 23 Mar 2005 15:30:09 -0800

>

>The item is on backorder. We expect it in within 2 weeks.

>

>We thank you for your patience.

>

>Please let us know how we can further assist you.

>Thank you for your business!

>

>AllHeart

>

>-----Original Message-----

>From: laura felty [mailto:[email protected]]

>Sent: Monday, March 21, 2005 5:13 PM

>To: Tamara Norris

>Subject: RE: AllHeart Customer Notice

>

>Please cancel my order then.

>

>Thank you,

>

>Laura Felty

>

> >From: "Tamara Norris"

> >To:

> >Subject: AllHeart Customer Notice

> >Date: Mon, 21 Mar 2005 16:26:29 -0800

> >

> >Re: Order Number: 835378

> >

> >Dear Laura Felty:

> >

> >The following item(s) ordered on 03/21/05 are temporarily out of

stock.

> >

> > Item Qty Qty Qty

> >Expected

> > Number Description Ord. Shp. Bck.

>By

> >---------- ------------------------------ -------- -------- --------

> >--------

> >CK-4350--- Cherokee Workwear Jewel Neck 1.00 0.00 1.00

> > CIE5XL Jacket

megamoo1979 · Mar 25, 2005

Wow, I guess I'm one of the lucky ones then. I've ordered from them twice and gotten my items very quickly. Maybe I'll avoid them from now on though.

Megan

mariedoreen · Mar 25, 2005

Yeah, good heads up for me too. I was okay with my orders, but don't want nightmares like this in the future. Just an FYI though, don't bother with trying to communicate with anyone's customer service via e-mail, it's too frustrating. I always get them on the phone and make them resolve my problem then and there. While most companies don't seem to post their phone number on their site (gee I wonder why) you can often find it using google.

LauraF, RN, ASN, CNA, LPN, RN · Mar 25, 2005

Thanks! Good advice.