When Your Patient is an Addict...How to Deal

Every nurse knows the frustrations of caring for a patient with a substance abuse disorder. Read about Jake...you may have met him. Nurses General Nursing Article

Jake is very sociable, and has a lot of ...colorful friends who visit him in the hospital. He's quite likable, because he's intelligent, funny and clever. He's not bad-looking, but at 35, his lifestyle is starting to take a toll on his looks.

On this admission, Jake had an appendectomy. He also has a substance abuse disorder.

Time: 1940. Right now, Jake is leaning against the doorjamb in the doorway of his room, looking up and down the hallway for me. He's holding his cell phone in hand and repeatedly checking the time. Just to irritate me, I'm sure. He always calls for his pain meds before they're due.

Funny, I've yet to ever see him exhibit any outward signs of pain. On the contrary, Jake always appears relaxed, but his reported pain level is always a "ten."

Jake Lies

Time: 1945. Only because I have to, I ask: "What's your pain on a scale of one to ten?" He automatically answers "ten" without blinking an eye or looking up from Candy Crush. I might as well have asked, "Yo, Jake, what's six plus four?"

Jake Gets His Dilaudid

Some patients always know exactly what time it is

Time: 2005. Ok, Ok! It's time. Reluctantly, I enter the room. My eyes roll as Jake scoots eagerly to the side of the bed nearest me and proffers his inner arm, exposing his antecubital saline lock. With his opposite hand, he pushes the sleeve of his patient gown up high and out of the way. His eyes are bright and his gaze is steadfastly fixed on the syringe in my hand.

He watches intently as I swab his saline lock port with an alcohol wipe. He's craving his fix. He swallows. He supervises as I pierce the rubber hub and finally inject the Dilaudid into his bloodstream. Then he asks me to "flush it fast." I don't respond or make eye contact. I flush the port and leave the room as quickly as I can.

I'm feeling repulsed. Did I say repulsed? Yes. I'll be honest here. You may stop reading now, you may be shocked, you may unfollow me. But I know that if I feel this way...I can't be the only one.

More on How I Feel

Dirty. Tarnished, as if I'm complicit in Jake's addiction. I'm pushing IV drugs on an IV drug user? Really? That's not what nurses do!

I'm angry.

  • Angry because I feel manipulated and used
  • Angry because Jake's not playing by My Rules
  • Angry because I'm a tight-lipped, mean nurse with Jake. Not the compassionate angel of mercy I prefer to think of myself as! I hate when that happens, JAKE!!
  • Angry because I'm angry
    I'm a tight-lipped, mean nurse with Jake, the drug addict

What about the Rules? I'm playing by the: "What the Patient Reports as Pain is the Gold Standard" Rule Book. And Jake's Rules? No rules. He's just playing me for a fool. Or so it feels.

Take a Deep Breath and Repeat

I don't like how I feel. So, for a minute, let's just step back from Jake and the floor and review some pain management terms.

Tolerance

Tolerance is a normal physiological response to exposure to a substance over time. Think coffee. You require more caffeine to realize the effects you enjoyed when you first started using, I mean, drinking, coffee. There's:

  • Tolerance to side effects can include sedation or nausea, (opiates) and
  • Tolerance to analgesic effects, which requires higher doses to achieve pain relief

I need my coffee strong, please!

Jake has tolerance to both. "Normal" doses of pain medication will not relieve Jake's post-op pain. Dilaudid one mg IV for Jake is like a lukewarm, watery, half cup of coffee is to me. Due to tolerance, Jake needs more pain medication, not less.

Dependence

Physical dependence develops with repeated exposure to opioids.

"Tolerance, withdrawal, and physiologic dependence are expected responses to opioids ...and are not by themselves indicative of addiction."

American Society of Pain Management Nurses (
ASPMN)

Many respectable, functioning members of society live with chronic pain that's managed by some form of opiate. Given enough time and drug, they become physically dependent. Dependence in and of itself does not constitute addiction.

Addiction

According to the American Society of Addiction Medication (ASAM), addiction is "A chronic, primary disease of (the) brain...characterized by inability to abstain." People with active addictions can't control their cravings or impulses.

Here's the thing- patients with active addiction have pain, too. Perhaps even more pain than other people undergoing the same procedure. There's a phenomenon known as opioid-induced hyperalgesia, in which patients dependent on opioids have increased pain despite increasing doses of meds.

What Else ASPMN Tells Us

The (ASPMN) Position statement further says:

"Patients with substance abuse disorders and pain have the right to be treated with dignity, respect, and the same quality of pain assessment as all other patients.

So when Jake, the post-op substance abuser, asks for his pain meds, it's complicated.

It's easier to dismiss Jake as a drug user than to sort this all out

Added to the problem is that few providers are schooled in managing pain in patients addicted to opiates. Dr. McSurgeon will most likely order his one size fits all post-op pain management order set.

Here are some things I've learned to reduce my frustration:

Six Resolutions that Help Me Cope with Patients with Substance Abuse Disorder

1. I will check my judgmental attitude. I remind myself that I don't know how Jake got to this place. I don't know his story, all the factors and forces that led to his addiction. Was he a cute little boy?

Did someone hurt him? Did his father leave him? I'm not saying that any of these are an excuse to use drugs. I myself didn't have a stellar childhood, and I don't use drugs. But reminding myself that I haven't walked in Jake's shoes instantly changes my perspective and helps me be less judgmental.

2. I will be realistic. Why am I surprised when a person with a substance abuse disorder displays behaviors... consistent with those of a substance abuse disorder? Folks with DKA have high blood sugars. Folks with an active addiction lie, cheat, steal and manipulate to get their drugs. When Jake lies, flatters, or wheedles, I won't take any of it personally.

3. I will understand my job. I can't cure Jake's addiction. I'm not that powerful. Even if I could, which I can't, and even if he wanted me to, which he doesn't, that's not why he's here. Jake's here because he had surgery. My job is to provide the best post-op nursing care I can.

4. I will take control. Of myself. My anger is my problem, not Jake's. I own it. I can only be manipulated if I allow it.

5. I will not engage in a power struggle with Jake. We both lose. I've worked with nurses who use passive aggressive behaviors, "forget" to medicate their patient, wait until change of shift, etc. Failure to treat pain is profoundly wrong, unethical, and unprofessional. Nurses who position themselves as "She (or He) Who is the Gatekeeper of Pain Medication" need to re think how they're using their authority.

6. I will be professional. I won't use stigmatizing terms such as "drug-seeking" and "clock-watcher." In handoff report, I will simply inform the next RN when Jake's pain med is due. Jake deserves the same access to pain medication as Edna, my 78-year-old female post-op hip surgery patient, and the same dignity and vigilance. (Actually, I have a hunch Edna was a little tipsy when she fell and broke her hip). I will respect Jake as a fellow human being who, for all I know, is doing the best that he can with what he has. As are we all.

Rewind and try Again

New tactic.

Time: 1945. I go into Jake's room, smile, make eye contact, and ask him if needs his pain med. He is completely taken by surprise, and his face and eyes show it. Someone is treating him like a human being?

As for me? My anger is gone! I'm in control and I feel much kinder towards Jake. I can do this. It just takes practice..to improve my nursing practice!

These patients are tough. What's your experience? What helps you get through your shift?

Actually that is what I said. I do not care if they want to get high. Was not my drug of choice but could've been I suppose...I feel a bit sorry for anyone who is strung out on Rx meds given the hoops they jump through. Really I do not see what the big fuss is over anyone altering their mood, that is the whole idea behind alcohol...

If I interpret your post correctly, I think that you are grossly downplaying/understating the effects/consequences of alcohol and narcotics addiction. Addiction is often a tragedy for the individual afflicted and has negative effects and huge cost on society as a whole. If it was isolated to people simply "altering their moods" and had no other detrimental effects I'd agree with you, but that's far from reality.

Alcohol and narcotic addictions often lead to a number of crimes, both violent crimes like assaults, spousal abuse, child abuse (and neglect), robberies and murder, property crimes/thefts and prostitution. Addiction often has very negative effects for the addicts themselves. Loss of job, loss of home, loss of custody of children, loss of health, loss of freedom etc.

My opinion is that as a healthcare professional it's not my job to "police" my patients. My focus as a nurse is to provide appropriate treatment for whatever the patient is hospitalized for, and not moralize about someone's personal choices or withhold medication based on my own personal opinions and biases. My decisions should be based on medical considerations and since I'm cognizant of the fact that I can't objectively measure what my patient is experiencing, in an acute care setting I will err on the side of "overtreating" rather than "undertreating", as long as it's safe (for the patient) to do so.

I think we have to remember that every patient in a bed is not our favorite person. Drug addicted patient's are difficult but as you tried to do was to re-evaluate yourself and approach which is very important in this situation. With drug addiction the doctor should be more mindful with as though it seems the patients drug of choice. I worked in dialysis early in my nursing career and quite a few patients would ask for there pain meds (talwin) which would be given direvtly into the blood port. It seemed as though they would get a rush from the drug then it would be gone. We must realize that this is a very real disease that once a person gets sucked in they have difficulty finding there way out. Being a goid nurse is not to be judgemental of the many issues that you will witness. Nobody knows what is down that dark path for us. I commend you on the soul seatching that you've don't and with time you will get better at if

I'm certain I've been considered one but there are many things you may not know or have considered from my viewpoint. Laying in a bed crying with a t.v. and clock in front of me, pain meds relief are often all you can think of. I learned a few years ago, that a local dr. labeled me for reporting him for charging me for a 4 k test I never had, many old folks too that had to choose between medicine, heat and food. I've had so many nightmares since.Gallstone with a migraine, they left in observation and I was so nauseous I had to put my finger down my throat which labeled me. I am smart enough to know what observation means. They missed my vein, would not send anyone to fix it so I pulled it out and signed myself out. Lay on the hot sidewalk waiting on my family as I had been already told I needed surgery so he was taking the kids home to make arrangements. Had to be rushed back the next day and the ER dr. stood outside my door to talk to my dr.afraid since he neglected me. Anytime I have gone in for a migraine I refuse narcotics, there is a combination steroid and non narcotic that knocks it out but they don't want to hear that. I laid in a bed while a nurse pinched my line, smirking asking if I was afraid to die. When my family came in in the a.m. I lost it and told them. I wasn't the only one. She was given the option of another carreer or the infirmary at state prison. I feel sorry for them though. Just home from hip replacement after a year of being bed-ridden. Leg 2 inches shorter so all stretched and they were sure to send me the meanest nurses the last 24 hours. I ask for pain med in pill form because it lasts longer and try to be a good patient, I know they're busy and I'm not the only one but there are some that do not belong in that field. I have met more wonderful than horrible though. But because someone is really in pain and wants their meds ( including aspirin and tylenol) we are not addicts.

When I was an a CNA many years ago at a public hospital burn ward, we had a doctor that thought it wise to include a can of beer on the meal trays of alcoholics to prevent DT's. It was cheap generic beer (it literally only said beer on the can) but it did the trick.

I like my patients high, much better mood. One memorable patient was growing annoyed because all his home meds were not ordered yet, finally got them and gave him his usual home meds (muscle relaxers and opiates) plus his IV Dilaudid. Within 5 minutes he was all smiles, eyes glazed over, totally snowed. I said to him "you are loaded!". Then I reassured him I was driving the gurney...He gave me one of my happier work memories.

The problem I have with all of the Jakes I treat is that many of them expect me to drop everything I'm doing all at once to give them their IV dilaudid and phenergan even if I am providing care to another patient. If it takes me more than two minutes (not an exaggeration), they pitch a fit. If I don't "push it fast" or if I dilute it, my practice and technique is questioned. If I refuse it due to them being hypotensive or difficult to arouse, I am nurse ratchet who doesn't care about their pain.

They are so nauseous and in so much pain yet they can chow down on potato chips and starbucks despite being NPO. They claim that PO Dialudid doesn't "treat" their pain yet will ask for it one hour after getting their IVP of Dilaudid. That's interesting. I thought it didn't "work". And then, down the hall you'll have a patient ready to be discharged home with hospice already in the active stages of dying who fervently denies pain whenever I try to encourage him/her to let me medicate him/her.

Don't get me wrong. I am professional and courteous to every Jake I encounter. If I know someone with undeniable pain is going to be discharged soon, I try to encourage them to move over to PO pain meds because we all know Dilaudid or Morphine IVP is not available at home. I cannot make someone change their ways and I cannot cure a drug addiction. If a pain med is ordered, I will give it if it is safe to do so. However, it is incredibly difficult not to resent these type of patients when they use manipulation to get their way and monopolize my time. I have other patients whose needs are just as important as Jake's.

You are dealing with addiction. Their behavior is born of real sickness.

I assure you, addicts know we are judged harshly, we are not stupid although perception seems to be given healthcare providers make certain their disdain is obvious. I have been clean and sober since 1989, no opiates and, except for one time, I never went to a hospital for anything just for this reason.

Ended up in an ER once; the doctor hated addicts as did nurse; they really wanted me to know this; I never would have gone to a hospital for help of any sort for this reason. Congratulations, your message gets across.

I know it's scary to be at the mercy of someone else, like in the ER or hospital, but you need to make it known that you feel the disdain and hate being directed at you by those who should know that you are battling an illness, a real illness. Ask how they would like to walk a mile in your shoes.

I am so happy to see that other RNs feel the way I do. I find it so hard to help them get the rush they want when giving pain meds. I completely agree with all you said.

I like my patients high, much better mood. One memorable patient was growing annoyed because all his home meds were not ordered yet, finally got them and gave him his usual home meds (muscle relaxers and opiates) plus his IV Dilaudid. Within 5 minutes he was all smiles, eyes glazed over, totally snowed. I said to him "you are loaded!". Then I reassured him I was driving the gurney...He gave me one of my happier work memories.

Explains why we have a problem in this country.

People with chronic pain should not have to suffer because other people abuse something but they do. My daughter has a very painful medical condition and it angers me endlessly that she has such a difficult time having her pain treated. We love to 'regulate' behavior in this country...have an issue? We'll make a regulation! The drug scheduling laws are laughable; they were written in the 1960s to assist law enforcement which is why alcohol/tobacco are not on this list. Making Norco a schedule 11 did not put a dent in heroin use, it just created huge hardship for people in pain.

Nope, you are the one who seems to believe you have the God-like ability to create an addict. I don't own their addiction; they own it and if they have their meds ordered and are being billed for them then those meds actually belong to them and it would be out of line for me to with hold them.

Do you hold the bar or liquor store owner responsible in 'creating' alcoholism? We did not 'create' addiction and we are not going to 'uncreate' it with this sanctimonious attitude...'disgusting' epidemic? My you have an ugly attitude. Perhaps we could make opiates illegal like meth, that always fixes things.