When Your Patient is an Addict...How to Deal

Every nurse knows the frustrations of caring for a patient with a substance abuse disorder. Read about Jake...you may have met him.

Jake is very sociable, and has a lot of ...colorful friends who visit him in the hospital. He's quite likable, because he's intelligent, funny and clever. He's not bad-looking, but at 35, his lifestyle is starting to take a toll on his looks.

On this admission, Jake had an appendectomy. He also has a substance abuse disorder.

Time: 1940. Right now, Jake is leaning against the doorjamb in the doorway of his room, looking up and down the hallway for me. He's holding his cell phone in hand and repeatedly checking the time. Just to irritate me, I'm sure. He always calls for his pain meds before they're due.

Funny, I've yet to ever see him exhibit any outward signs of pain. On the contrary, Jake always appears relaxed, but his reported pain level is always a "ten."

Jake Lies

Time: 1945. Only because I have to, I ask: "What's your pain on a scale of one to ten?" He automatically answers "ten" without blinking an eye or looking up from Candy Crush. I might as well have asked, "Yo, Jake, what's six plus four?"

Jake Gets His Dilaudid

Some patients always know exactly what time it is

Time: 2005. Ok, Ok! It's time. Reluctantly, I enter the room. My eyes roll as Jake scoots eagerly to the side of the bed nearest me and proffers his inner arm, exposing his antecubital saline lock. With his opposite hand, he pushes the sleeve of his patient gown up high and out of the way. His eyes are bright and his gaze is steadfastly fixed on the syringe in my hand.

He watches intently as I swab his saline lock port with an alcohol wipe. He's craving his fix. He swallows. He supervises as I pierce the rubber hub and finally inject the Dilaudid into his bloodstream. Then he asks me to "flush it fast." I don't respond or make eye contact. I flush the port and leave the room as quickly as I can.

I'm feeling repulsed. Did I say repulsed? Yes. I'll be honest here. You may stop reading now, you may be shocked, you may unfollow me. But I know that if I feel this way...I can't be the only one.

More on How I Feel

Dirty. Tarnished, as if I'm complicit in Jake's addiction. I'm pushing IV drugs on an IV drug user? Really? That's not what nurses do!

I'm angry.

  • Angry because I feel manipulated and used
  • Angry because Jake's not playing by My Rules
  • Angry because I'm a tight-lipped, mean nurse with Jake. Not the compassionate angel of mercy I prefer to think of myself as! I hate when that happens, JAKE!!
  • Angry because I'm angry
    I'm a tight-lipped, mean nurse with Jake, the drug addict

What about the Rules? I'm playing by the: "What the Patient Reports as Pain is the Gold Standard" Rule Book. And Jake's Rules? No rules. He's just playing me for a fool. Or so it feels.

Take a Deep Breath and Repeat

I don't like how I feel. So, for a minute, let's just step back from Jake and the floor and review some pain management terms.

Tolerance

Tolerance is a normal physiological response to exposure to a substance over time. Think coffee. You require more caffeine to realize the effects you enjoyed when you first started using, I mean, drinking, coffee. There's:

  • Tolerance to side effects can include sedation or nausea, (opiates) and
  • Tolerance to analgesic effects, which requires higher doses to achieve pain relief

I need my coffee strong, please!

Jake has tolerance to both. "Normal" doses of pain medication will not relieve Jake's post-op pain. Dilaudid one mg IV for Jake is like a lukewarm, watery, half cup of coffee is to me. Due to tolerance, Jake needs more pain medication, not less.

Dependence

Physical dependence develops with repeated exposure to opioids.

"Tolerance, withdrawal, and physiologic dependence are expected responses to opioids ...and are not by themselves indicative of addiction."

American Society of Pain Management Nurses (
ASPMN)

Many respectable, functioning members of society live with chronic pain that's managed by some form of opiate. Given enough time and drug, they become physically dependent. Dependence in and of itself does not constitute addiction.

Addiction

According to the American Society of Addiction Medication (ASAM), addiction is "A chronic, primary disease of (the) brain...characterized by inability to abstain." People with active addictions can't control their cravings or impulses.

Here's the thing- patients with active addiction have pain, too. Perhaps even more pain than other people undergoing the same procedure. There's a phenomenon known as opioid-induced hyperalgesia, in which patients dependent on opioids have increased pain despite increasing doses of meds.

What Else ASPMN Tells Us

The (ASPMN) Position statement further says:

"Patients with substance abuse disorders and pain have the right to be treated with dignity, respect, and the same quality of pain assessment as all other patients.

So when Jake, the post-op substance abuser, asks for his pain meds, it's complicated.

It's easier to dismiss Jake as a drug user than to sort this all out

Added to the problem is that few providers are schooled in managing pain in patients addicted to opiates. Dr. McSurgeon will most likely order his one size fits all post-op pain management order set.

Here are some things I've learned to reduce my frustration:

Six Resolutions that Help Me Cope with Patients with Substance Abuse Disorder

1. I will check my judgmental attitude. I remind myself that I don't know how Jake got to this place. I don't know his story, all the factors and forces that led to his addiction. Was he a cute little boy?

Did someone hurt him? Did his father leave him? I'm not saying that any of these are an excuse to use drugs. I myself didn't have a stellar childhood, and I don't use drugs. But reminding myself that I haven't walked in Jake's shoes instantly changes my perspective and helps me be less judgmental.

2. I will be realistic. Why am I surprised when a person with a substance abuse disorder displays behaviors... consistent with those of a substance abuse disorder? Folks with DKA have high blood sugars. Folks with an active addiction lie, cheat, steal and manipulate to get their drugs. When Jake lies, flatters, or wheedles, I won't take any of it personally.

3. I will understand my job. I can't cure Jake's addiction. I'm not that powerful. Even if I could, which I can't, and even if he wanted me to, which he doesn't, that's not why he's here. Jake's here because he had surgery. My job is to provide the best post-op nursing care I can.

4. I will take control. Of myself. My anger is my problem, not Jake's. I own it. I can only be manipulated if I allow it.

5. I will not engage in a power struggle with Jake. We both lose. I've worked with nurses who use passive aggressive behaviors, "forget" to medicate their patient, wait until change of shift, etc. Failure to treat pain is profoundly wrong, unethical, and unprofessional. Nurses who position themselves as "She (or He) Who is the Gatekeeper of Pain Medication" need to re think how they're using their authority.

6. I will be professional. I won't use stigmatizing terms such as "drug-seeking" and "clock-watcher." In handoff report, I will simply inform the next RN when Jake's pain med is due. Jake deserves the same access to pain medication as Edna, my 78-year-old female post-op hip surgery patient, and the same dignity and vigilance. (Actually, I have a hunch Edna was a little tipsy when she fell and broke her hip). I will respect Jake as a fellow human being who, for all I know, is doing the best that he can with what he has. As are we all.

Rewind and try Again

New tactic.

Time: 1945. I go into Jake's room, smile, make eye contact, and ask him if needs his pain med. He is completely taken by surprise, and his face and eyes show it. Someone is treating him like a human being?

As for me? My anger is gone! I'm in control and I feel much kinder towards Jake. I can do this. It just takes practice..to improve my nursing practice!

These patients are tough. What's your experience? What helps you get through your shift?

Specializes in NICU, ER, OR.

In the acute care setting, it simply is not the RNs role to identify, try to correct, or be spiteful to a suspected or known addict... if the pain med is ordered ? You just give it!!! On time !!! It is not the floor nurses role to judge an addict, diagnose if someone IS an addict , and you most definitely are not going to start a rehab program for that patient while he's on your unit for -- whatever . It's written? You give it, and you give it as scheduled, regardless if YOU think they NEED it or NOT.

Specializes in NICU, ER, OR.

In the acute care setting, it simply is not the RNs role to identify, try to correct, or be spiteful to a suspected or known addict... if the pain med is ordered ? You just give it!!! On time !!! It is not the floor nurses role to judge an addict, diagnose if someone IS an addict , and you most definitely are not going to start a rehab program for that patient while he's on your unit for -- whatever . It's written? You give it, and you give it as scheduled, regardless if YOU think they NEED it or NOT.

ALSO: opiate addicts, actually, * truly* require MORE pain control than a non addict, post op ... I know all ( I hope) nurses KNOW this, and act and care for the " jakes" accordingly...

Specializes in NICU, ER, OR.

Agreed, the new regs actually INCREASED heroine use, exponentially... that's a different topic, different thread

it's irrelevant... if a known/ suspected addict has orders for Post op, or any other pain meds, you give it without judgment, on time, with the very same courtesy and congeniality as you do the 64 year old lap chole in the next room....

Specializes in NICU, ER, OR.

Can you HONESTLY say that* only* the " jakes" have this come - to - me- right - now behavior? Really ? Because I can think of SO many more populations ... the elderly, ring a bell??

Specializes in NICU, ER, OR.
Nope, you are the one who seems to believe you have the God-like ability to create an addict. I don't own their addiction; they own it and if they have their meds ordered and are being billed for them then those meds actually belong to them and it would be out of line for me to with hold them.

Precisely !!!! RNs on these units need to stop trying to diagnose, and or cure an addict... at that point of care, norhing can , nor should it be done. Med ordered? Give it- on time , as ordered, with the very same smile and courtesy you give the patient in the next room... period...

Specializes in NICU, ER, OR.
I assure you, addicts know we are judged harshly, we are not stupid although perception seems to be given healthcare providers make certain their disdain is obvious. I have been clean and sober since 1989, no opiates and, except for one time, I never went to a hospital for anything just for this reason.

Ended up in an ER once; the doctor hated addicts as did nurse; they really wanted me to know this; I never would have gone to a hospital for help of any sort for this reason. Congratulations, your message gets across.

I'm sorry , honestly. Please do NOT group ALL of us in the same category... we are absolutely NOT all sanctimonious, judgmental, nor do we all let our personal beliefs/ opinions affect our care that we provide...

Specializes in NICU, ER, OR.
I find it odd anyone has such issues over other folks addiction; hubris and judgement although the author appears to recognize some of it. I've held a personal theory for some time that the nurses' who react in a strong & negative manner have past or current issues with an addict and/or alcoholic much closer to home than the patient (i.e. untreated AlAnon.)

The reaction is just out of proportion to the situation, I don't see nurses carry on that an NPO patient thinks they are 'starving' 2 hours into NPO status and really, I would not say people who cannot go 2 hours without thinking about food have a healthy relationship with food.

Repulsed? That is extreme although when I was in acute care I did find myself mildly annoyed by everyone saying pain was 11/10 but they are addicts and addiction is a disease...I actually have more respect for street drug addicts and just go to their connection rather than exploiting overcrowded ERs and playing that it is not an addiction if the nurses pushes it; at the end of the day if it is safe to give and it is ordered I just don't care if they want to get high, I am not their 12-step sponsor.

Precisely. We are not in any way shape or form, in the acute care setting there to diagnose/ try to treat , or judge an addiction!!!.... we are not substance abuse counselors , or addictionologists !!! It's not the time nor the place to even Adress it... It's ordered-- give it. And give it on time , as ordered, with the very same smile you gave the patient in the next room who you happened to not disdain.... period.... that's it, nothing more to it ... play sanctimonious nursey McJudgey ... somewhere else... no-- I take that back... DONT play nursey McJudgey --ANYWHERE!!! How does that sound?? I think it sounds like appropriate and decent NURSING CARE .... which , YES, every single " Jake" is owed that from you , whether you like it- or not !

Specializes in NICU, ER, OR.
This was a fabulous read. I also have experience working with patients with addiction in the ER. To say it's "frustrating" work is a gross understatement. In any other context, their behavior towards us would be considered abusive. Like many of you, I've been called vulgar names, had my life threatened, had objects (usually food items) thrown at me. If I went to Staples, demanded a turkey sandwich and a giner ale and then proceeded to melt down in the store when I was told, "it might be a little bit", I would be arrested. However, I remind myself that these people are sick. They are emotionally, physically and spiritually bankrupt. Their drugs have robbed them of any positive qualities and ability to care about their life or the lives of others. Fortunately, I am in the position where I bare witness to their recovery. I witness the benefit of your hardwork, nurturance and compassion. Knowing that recovery is possible maintains my equinimity.

None of these behaviors are only traits of the addicted patient , specifically. Dementia , Alzheimer's, psychiatric patients with diagnosis that are NOT contributed to being a drug addict.... there are so so many demographics that manipulate, whine, are impatient , and are generally " Jake" - like... these behaviors are not specific to Addicts. Do you attempt to treat/ or diagnose THEIR pathologies as well ? If so you are making wayyyy too much work on yourself, unnecessarily....

Specializes in NICU, ER, OR.
Again, I am trying to distinguish between people with medical issues versus those who do not.

Guess what !? AGAIN-- that's NOT your job though , now is it?

Specializes in NICU, ER, OR.
So, how do you deal with people who have both medical and addiction issues? This is the point that PPs are trying to make, I think. It's not a strict either/or algorithm. Which issue gets prioritized?

Yes. Furthermore, the opiate dependent/ addicted actually requires MORE pain relief , post op / post trauma etc than a patient who is opiate naive...

Surely all the RNs here do know this, understand it, and keep it in their mind while a " Jake" is in your floor, post op, and reflect this knowledge in your treatment of " jakes"???

Specializes in NICU, ER, OR.
People with chronic pain should not have to suffer because other people abuse something but they do. My daughter has a very painful medical condition and it angers me endlessly that she has such a difficult time having her pain treated. We love to 'regulate' behavior in this country...have an issue? We'll make a regulation! The drug scheduling laws are laughable; they were written in the 1960s to assist law enforcement which is why alcohol/tobacco are not on this list. Making Norco a schedule 11 did not put a dent in heroin use, it just created huge hardship for people in pain.

I agree this is an issue, although completely irrelevant to this discussion....

Specializes in Critical Care and ED.
I agree this is an issue, although completely irrelevant to this discussion....

I think it's very relevant because it feeds into that whole judgmental "are you really in pain" BS that people with genuine pain have to deal with because of someone like the OP who's giving them side-eye the whole time.