I had a husband of a patient who was in my face for the first few hours of my shift. "Don't you people communicate, why is my wife here she's supposed to be....., Is this visit covered by my insurance, I'm not paying for this....I need to make a very important called to my lawyer,...etc" I thought OMG why me, this is my first stinking moment on my own and look what I get stuck with, a major a**hole! I decided right then and there not to be intimidated and keep on going. Well let me say I feel like SUPER NURSE! He calmed down as my shift progressed. Kind to find out, he was terrified by not being in control. By the end of my shift he thanked me and was smiling and laughing with other family members. My preceptor kept an eagle eye on me and said I "did good"! I feel so proud of myself. I know that every situation won't end like this, but it feels soooooo good right now.