When to use 911

Specialties Emergency

Published

A hospice pt of mine called the on-call service for aid getting up out of his chair. When I arrived, it was quite obvious he had a Fx ankle ( very displaced) and a very swollen other ankle. He was a large man, could not get in touch with his family, so I called 911. Mainly I needed transport. Was it wrong to use this service for that purpose?? In the past I have called private transport but I knew they had a staff of women and would not be able to get this person down three flights of stairs. Help!!!

Specializes in Nephrology, Cardiology, ER, ICU.

You did good. I'm an ER nurse and volunteer EMS.

Specializes in Nephrology, Cardiology, ER, ICU.

You did good. I'm an ER nurse and volunteer EMS.

I agree ---I volunteer EMS also--and I have hauled and seen ALOT of patients in ER who have called for much less.

I agree ---I volunteer EMS also--and I have hauled and seen ALOT of patients in ER who have called for much less.

Call 911 because you have a headache for 2 hours and your to stupid to try motrin or tylenol. Call 911 cause you stubbed your toe 2 months ago and it still hurts. Call 911 because the waiting room is to full and you want to be seen faster. Call 911 cause the nurse wont give you a glass of water right after you threw up on her! Oh sorry these arent good reasons to call 911 but have seen them all happen and many more similiar ones. R.N. to medic please get them off the gurney and send them to triage. A good rule when to call 911 life threatening illness or injury or anytime your not sure its not life or limb threatening.

Call 911 because you have a headache for 2 hours and your to stupid to try motrin or tylenol. Call 911 cause you stubbed your toe 2 months ago and it still hurts. Call 911 because the waiting room is to full and you want to be seen faster. Call 911 cause the nurse wont give you a glass of water right after you threw up on her! Oh sorry these arent good reasons to call 911 but have seen them all happen and many more similiar ones. R.N. to medic please get them off the gurney and send them to triage. A good rule when to call 911 life threatening illness or injury or anytime your not sure its not life or limb threatening.

Specializes in Pediatrics, Geriatrics, Call Center RN.

I might have called the direct line to the ambulance. Explain the situation. I live in a small community. They only have 4 ambulances. So you could explain it is not life threatening but does need to be treated ASAP. At the LTC I used to work at, we had a private number for them. It also depends on facilities too. We were never allowed to call 911 for hospice patients or DNR patients. Even if it were a case where they had fallen, and had an open gash needed stitches. We had to call the direct line. Check your policies. But it sounds like you did the best thing at the time. It is hard in that situation.

Specializes in Pediatrics, Geriatrics, Call Center RN.

I might have called the direct line to the ambulance. Explain the situation. I live in a small community. They only have 4 ambulances. So you could explain it is not life threatening but does need to be treated ASAP. At the LTC I used to work at, we had a private number for them. It also depends on facilities too. We were never allowed to call 911 for hospice patients or DNR patients. Even if it were a case where they had fallen, and had an open gash needed stitches. We had to call the direct line. Check your policies. But it sounds like you did the best thing at the time. It is hard in that situation.

Good call. I had a very large lady stuck in the bath tub. No matter how hard we tried I couldn't get her out.

We in the north don't have 911. So I called our local fire dept and they sent out EMS.

We got the job done and I never put her in the tub without the assist chair again.

Good call. I had a very large lady stuck in the bath tub. No matter how hard we tried I couldn't get her out.

We in the north don't have 911. So I called our local fire dept and they sent out EMS.

We got the job done and I never put her in the tub without the assist chair again.

Specializes in NICU, Infection Control.

I would've called 911, too.

Specializes in NICU, Infection Control.

I would've called 911, too.

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