Okay, situation: Had ambulance roll in w/female involved in altercation - two lacs that needed suturing, ETOH on board (of course). Went in, assessed her, no bleeding, stable, etc.. Ten minutes later, two sons come in - began at the triage desk to demand (with all expletives) that their mother had to be first and had to be taken care of immediately!!! Security let them back into room where they began to threaten staff, security w/them. Verbal altercation between them and security to include threats of violence to us. Security totally ineffective. I called police (they responded w/in three minutes, arrest one and let the other one go. The one let go p4romptly went to gas station and began shooting people!!!!
Nursing staff very concerned that they had guns while here in ER and they will come back. (I have to add that they are two of our sickle cell pts and know the layout well!!!)
Anyone w/experience in this area? What has worked? We are inner city level I trauma center and I'm the night charge RN.
