Are all floor nurses rude to ER nurses?

Specialties Emergency

Published

Hello everyone,

I have been an RN for about 3 years (1yr med/surg; 2 yrs cardiac) I just started working ER about 3 weeks ago, and I just have a quick question. Are alot of floor nurses rude and essentially no help what-so-ever when you transfer patients? Tonight I took a patient up to Tele and I had to ask a nurse sitting at the station 3 times if my patient was in the right place and if I had the right room, she just stared at me, rolled her eyes and acted like asking her to give up a kidney or something! I don't ever remember flat out ignoring those who would transport patients from the ER or never helping get the patient into bed. I know it wasn't her patient but at least she could have told me who the secretary was so I could drop off the paper work, or do something!!?!??!!?!

Do you guys run into this alot? Not everyone is rude, but it is has definetly been a trend.

Thanks!

LOL:roll :roll :roll That's it exactly! We recently went through a bunch of budget cuts and were hoping she would get the axe, but emerg got away without any cuts at all.... Now I want to check her butt and see if it's true!!!:devil:

As a side note, I am thinking of moving to California next year, but now....I don't know!

I agree floor nurses can be rude but i have a bigger problem with CCU or tel nurses being rude and lazy. I just wonder how they treat the pt when we leave. I can't tell you how many times the pt or their family members will turn to me and ask me to stay cause the accepting nurse is nasty. Haven't the CCU nurses haven't fiqured out once their beds are full they are done!!.. I always laugh when they get pulled to the ER.. it's a reality check for them.. I'm sure they think all ER nurses are nasty aggressive b.... BUT you will never hear them say a ER nurse is LAZY!!! :roll

Specializes in Critical Care.

Well that is a 2 sided situation, I have seen and heard very rude ED RN's and very rude staff it just depends on who you are working with. I hate the report that I recieve from most ED nurses, they tell me what a pain in the a-- the patient is but not essential information like abnormal vitals, or labs.

Specializes in Geriatrics/Oncology/Psych/College Health.

I love our ED nurses. Generally speaking, they are busting their humps and many of our soon-to-be patients may not be the most critically ill, but can take up the most time - psychotic and in need of an emergency hold and maybe restraints or whatever. They are usually so glad to be getting the patient out of the ED that they are very nice to us an I return the favor.

As a floor nurse, I've seen too many floor nurses drag their feet on accepting an admit from the ED. I figure we're all nurses and we have no business trying to screw the folks in another dept. Our ED is way off on the other side of the hospital - no telling what kind of hell is breaking loose down there, so I always assume it's bad and just try and get the patient upstairs and "out of their hair," so to speak, as soon as possible.

I only have experience as a floor nurse receiving pt's from the er, and yes, we can be rude at times. My pet peeves are:

1. Receiving er's left and right before shift change

2. Receiving er's left and right after shift change

3. Receiving an er who has been down there for > 24hours and no one bother's to sign off orders before the patient has transferred

4. Receiving an er whose orders are messed up and having to call the er doc to clarify.....

5. Receiving a **%%$$ up report from the er nurse....."I don't know what the labs, vs, assessment is....I just took over and am only transferring the pt!"

6. Finally starting off with a half decent team of patients, only to receive a train wreck from the er!

I know you all are busy and we are busy and there really is no excuse to be mean, but nursing is really stressful and most times we give others a hard time because we are having a %%&&$$ day. :( :( So if you ever get any crap from me, just tell me to chill out because the daysoon will be a memory...........

Specializes in ER, ICU, L&D, OR.

Howdy yall

from deep in the heart fo texas

Nicely put ayanna1172. I agree with you. But on the other hand try calling report and getting a nurse who doesnt understand english, at least the I abuse it. I dont speak english, I speak texan by god. And then calling report, and the nusre cant come to the phone, or shes on break, and you have to keep calling over and over. while the pt and their family are yelling at how long its taking. The charge nurse is yelling at you for not moving your patient fast enough. The doctor is mad because the pt is still in the er occuoying a needed bed. So its rough on both sides too. But my favorite is that the room isnt clean yet, and you call housekeeping to find out it was cleaned and logged as clean 2 hours ago.

rude..hmmmmmmm i was a floor nurse, now i am in er. so i can finally speak from both sides. you will surely (spel) hear that floor nurses are rude, but you'll also hear that er nurses are equally rude. i have come to the conclusion that the big issue is commucation on all sides. yes, the floors get crazy hectic, yes the er get nutso too. if there is a code happening on the floor where we're about to transfer a pt, well, that transfer is gonna go on hold. but...on the other hand, if they are sitting on their butts not gettng a room cleaned cause it's close to change of shift & they don't want to start an admission...well!!! too flipping bad! we have a co-ordinator who gets on the tl's backs to get the rooms cleaned. floor nurses get especially pissed if they don't get a proper report. i don't mean little things, i am talking things like...forgetting to mention a chest tube to intermittent suction. you like to be able to prepare the room.

am i rambling?? probably!! lol. i think the rudness goes in both directions. a harried er nurse can be pariticulariy snippy, as well as a stressed floor nurse. depends on who you are dealing with and the circumstances.

[/coljor]

jo-anne

Specializes in ER, ICU, L&D, OR.

Howdy yall

from deep in the heat of texas

The secret to life is to speak softly and carry a 4 iron

I feel angry at times at the transporter, but I know they have a job to do. I don't feel it is appropriate to slam the floor with admissions at change of shift: we had three the other day roll on up at 0705 (perfect timing). i understand the ER is full, but they are usually 12hr. shifts. It would be nice to get report on your other 10 pt. first. I don't like getting report from a RN that never saw the pt., who is taking it from the nurses notes! Or having someone on heparin with no weight done, or orders not taken off from 9 hrs. before (ex. to start integrilin). Sorry I have to vent. I do however voice my anger to the nurse manager, and supervisor. And we also do get directs. It is difficult on both ends, but it is our bread and butter!

Originally posted by andylane78

Hello everyone,

I have been an RN for about 3 years (1yr med/surg; 2 yrs cardiac) I just started working ER about 3 weeks ago, and I just have a quick question. Are alot of floor nurses rude and essentially no help what-so-ever when you transfer patients? Tonight I took a patient up to Tele and I had to ask a nurse sitting at the station 3 times if my patient was in the right place and if I had the right room, she just stared at me, rolled her eyes and acted like asking her to give up a kidney or something! I don't ever remember flat out ignoring those who would transport patients from the ER or never helping get the patient into bed. I know it wasn't her patient but at least she could have told me who the secretary was so I could drop off the paper work, or do something!!?!??!!?!

Do you guys run into this alot? Not everyone is rude, but it is has definetly been a trend.

Thanks!

:

devil:

oh yes they are!!!!

i have asked a few why, but have never gotten an intelligent answer..you will learn to ignore this,it only takes time

kim

Specializes in ER, ICU, L&D, OR.

Howdy yall

from deep in the heat of texas

Just pay it no nevermind yall

doo wah ditty

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