I work at an ALF, and I've been working there for the past 3 years. We have a particualar resident who I never had a problem with, and I always thought she liked me because she was very nice to me and seemed happy anytime I would come in her room to get her ready for bed, etc. I had noticed for awhile that she would talk about other aides when I was in the room, saying stuff like "So and so doesn't clean me good enough" or "She/he is lazy and doesn't do their job right." I would ignore it at first because she's always been into gossip (she knows stuff that she shouldn't, esp. when it comes to other reisdents, but that's whole other story entirely), but after awhile it started to bother me. She also VERY particular about the way things are done, and expects you to be there right away as soon as you press your call button.
I just found out a couple days ago, from another aide, that she is now badmouthing me. When the other aide entered her room, she said "Oh good it's you, can you put me to bed? That other aide (me) rushes me too much." (Which is NOT true. When I put her to bed, I am in there for at LEAST 30 minutes, getting her iced water, getting her tv remote, pulling down her blinds just the right way, putting away clothes for her, etc etc.) She also said to the aide that same night, " ****(me) didn't clean me good enough, so I smell."(again....untrue) So the other aide said "Hmmm ok...did you want me to clean you again?" and she said "Oh yes, could you please?"....But the funny thing is, she will say the SAME stuff to me about the other aides!
I'm starting to realize more & more that she can be very manipulative, and I know that I shouldn't take this to heart too much, but it really hurts my feelings that she's saying these things. Although we are always crazy busy at my facility (we never have enough help...surprise, surprise)... I always try to provide the best care to my residents and I work my butt off all night.
Management already knows how she can be, so I'm not sure if approaching them would be the best solution.. especially because they've been known in the past to just ignore issues when other nurses or aides have approached them with a problem. Any other suggestions? Should I just do my job & take of her the best I can and try not to be too friendly with her? (she does not have dementia or any known psych issues, by the way)