Definition of a bully-a strong person who acts harshly towards someone weaker. A bully is blantant and habitual. Bulling includes browbeating, threatening, verbal abuse and yelling. Others recognize this person as a bully.
Help me! I am dealing with the most ridiculous person I've ever encountered in my whole life and she's my supervisor. I have been a c.n.a for 4 years and I am currently on my second job in a small facility that is 1/4 the size of my previous place of employment. My new place is lovely. It's a dream it's clean, everything is brand new, the staffing is incredible there have been nights that I've only had 6 people in my set. The patients for the most part are easy going and easy to care for. And 98% of my coworkers are wonderful people who have good attitudes and are always willing to help.
Except for one nurse who I refer to as "evil nurse" and one fellow aide as her accomplice and best friend who I refer to as "evil aide." Evil aide I can deal with by ignoring and avoidance because we are equals but evil nurse has my nerves shot with her constant harrassment of me and my fellow coworkers. This person has terrorized me for the better part of a year. She has constantly made me feel anxious, frustrated and angry and I have actually called of several times just to avoid working with her.
Her behavior is very erratic and inconsistent and you never know what your going to get from her. She's very clever and when she's in front of other nurses or her supervisors she's sweet as pie which can be more disturbing at times than when she's raging. She likes to accuse people of not doing their work, lying to her about doing work and even calls us names like "liar" and "stupid." When she's afraid she did something wrong she likes to blame it on the C.N.A's.(but never her best friend evil aide) She complains consantly about one aide in particular and blames her for every single thing that goes wrong in the facility. Despite the fact that no other supervisors have an issue with this particular aide. She constantly threatens our c.n.a status saying things like if she reports us we could lose our job and c.n.a certificates. She encourages other nurses on different shifts to not like us and often portrays herself as the victim. Even though we are all terrified of her. She has everyone afraid to go to the DON because she claims that they are best friends and she also claims that she has gotten several people fired who tried to complain about her. She is the worse and her best friend evil aide acts as her spy and feeds into her negativity. An interesting fact about this nurse is while she constantly threatens to write people up she only has once in a whole year and the C.N.A. in question disputed the write up and the DON threw it out. The aide didn't even have to get the union involved. This has lead us all to believe that upper management in aware of her behavior.
Now me being the proactive and positive person that I am decided to research the matter. I identified her as a classic work place bully and came up with a few tatics for dealing with this person and I shared the info with my coworkers so they could be better equipped with handling her and her abuse. We ignore/avoid her when we can. We use gentle assertiveness for example when she's raging we calmly point out that we we can clearly see that she is very angry and we don't know what we did to offend her so. If she goes too far we try to immediately remove ourselves from the situation. We also try to use humor to calm ourselves. I suggested that my coworkers focus on how ridiculous she looks when she's yelling or accusing us of doing or not doing things. We also vent to eachother often.
These tactics seem to be working for everyone very well and sometimes it even feels like she has no power over our emotions anymore. Except for the past two weeks she has been particularly nasty to me. I am a very hard worker, I'm polite and I try to be professional. Patients love me, and I always try to treat everyone with dignity and kindness. I tell people I try to think of all the patients as my grandma or granpa and that helps me have lots of patience. This is my calling in life and I am still very young. I'm finally attending nursing school in January and I'm afraid that this nurse is mean spirited enough to try to jeopradize my future by making false allegations against me. I'm thinking about writing a letter to the administrator but I'm having reservations. What should I do? Thanks