Had to say no.

I have to say no when I know I am going to place where staffing is poor and I cannot give patients a decent once over and feel I can do a safe med pass! DO NOT feel bad! It is our license on the line. The agencies I deal know that I will work hard, but not unsafe and I am sorry but 27 residents on daylight, with 5-7 diabetics is not safe.

I wouldn't feel bad they are used to nurses saying no more than they are to nurses saying yes.

I used to have a problem saying with this when I first began Home Care. I often said 'yes' when I wanted to say 'no'. My family suffered as a result. I finally got some backbone and began saying no without giving an excuse. One of the few benefits of Home Care is the flexibility. So for whatever reason you can't/won't work a PRN shift, say no and lose the guilt!

Kyasi

That is why they have a list of names and numbers. If you say no every time they call though, you can expect that they will call less and less, until they stop calling you at all.

Ditto to what caliotter said but sometimes offer a counter offer. Like can't work monday 4-12 but I can take tu 8-4. That way you offer them something in return for your no.

I heard One of the benefits of working for agency is that you control your own schedule.
you pick the day you want to work... right??

so, don't feel bad.