Workflow for Falls?

Hi there!

I'm a resident care director in an ALF. We have a licensed nurse in the building from 8a-8p and my RN designee and I rotate on-call responsibilities after hours.

I've written a "fall policy" which includes the basics about how to immediately respond to falls both when a nurse is in the building and when not, including documentation and making the appropriate notifications. Also the QI process including RCA. I also included interventions for fall prevention and mitigation prior to resident move-in, following a fall, and ongoing.

They are asking me to create a "workflow" for the policy including specific actions and responsible person. I thought I laid it out the procedure pretty succinctly in my policy, but they are still asking for this separately and I'm brain stuck on what they are looking for and how to lay it out.

Does anyone have any guidance, suggestions or even a template?

Thank you!